Yup. Penny is a peach. I suspect it was you on the phone with her while I was busy checking in a huge chainring order from TA.That was me yelling, "Don't use lithium batteries!"
PJW On Wed, Dec 28, 2016 at 3:37 PM, Deacon Patrick <lamontg...@mac.com> wrote: > Providing consistently exceptional customer service is a challenging and > amazing thing to accomplish and I just wanted to shout out to Rivendell and > Grant as well as Peter White for their care of me as a customer. > > Prompted by the light discussion in a different thread, I remembered I was > wanting to get a Xion IQ light with AA batteries since mine wasn’t > replaceable. Calling and talking with Penny and asking my usual pesky > questions, she said “We’ll, let me look up your light.” She found my order > from almost two years ago, and informed me that I already have what I want > and educated my moronity ever so patiently. That is amazing service. > > Rivendell’s service is simply always amazing. They put up with my pesky > questions and are fast and prompt with shipping and in general never have a > customer service issue, but when they pop up they take excellent care of me. > > Two cycling companies that put the personal care touch in long distance > internet shopping in an amazing way. Thanks! > > With abandon, > Patrick > > www.OurHolyConception.org > www.MindYourHeadCoop.org > > > -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to rbw-owners-bunch+unsubscr...@googlegroups.com. > To post to this group, send email to rbw-owners-bunch@googlegroups.com. > Visit this group at https://groups.google.com/group/rbw-owners-bunch. > For more options, visit https://groups.google.com/d/optout. > -- Peter White -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
