I've always found the website lovely even back when it had a tweed 
border....loved it. 

On Sunday, April 29, 2018 at 6:36:30 PM UTC-5, Grant @ Rivendell wrote:

> It's not up to me, but I wish the subject titles like "Frustrated by Riv's 
> lack of inventory" wouldn't stay alive for weeks. It may have made sense in 
> the original post, and it's no up to me to change the rules of posting or 
> threading or whatever, but tour inventory level right now is at the past 
> 5-year average. 
>
> Our focus will be "fewer things but more of them." I've passed on many of 
> the suggestions to Dave, who deals with that end of things. We are more 
> limited than REI and L.L. Bean in that we buy an ecommerce package that we 
> can afford, and it has more limitations than the unaffordable ones. 
>
> If any of you out there is in the business of making ecommerce sites 
> better, or customizing them...then send both me and Dave (
> na...@rivbike.com <javascript:>) the same emails, and when Dave comes 
> back on Thurs...well, maybe not that DAY, but soon after, he may get back 
> to you. Our site runs on shopify--and we're not likely to change that 
> soon.  
>
> If any of you are familiar with that and can improve it, great. The last 
> time we hired out for help, with a shopify expert, there was that messup 
> with the credits--now solved, but hooboy.
>
> There are better shopping sites than ours. I use them, too. But ours 
> continues to improve, if slowly, and is better now than it has been in the 
> past. Some of the improvements are on our end--the administration side. 
>
>
> G
>
> On Thu, Apr 26, 2018 at 10:16 AM, Paul Choi <choi....@gmail.com 
> <javascript:>> wrote:
>
>> Rivendell is not Amazon. We don't want them to be. Grant, please continue 
>> to do what you need to do. 
>>
>> On Wednesday, April 25, 2018 at 5:01:09 PM UTC-7, Michael Hechmer wrote:
>>>
>>> OK, so I'm no longer a big bike spender, but I do own three Riv bikes 
>>> and feel some loyalty to the company.  At 73 all I need are replacement 
>>> parts.   I haven't ordered anything from RBW in two years because every 
>>> time I try to put in an order half of what I need is out of stock.  
>>>
>>> It's finally Spring in Vt and this week I pulled all the bikes out of 
>>> the basement, cleaned & tuned them up.  I made a list of the replacement 
>>> parts I needed, which was really very short - new HB tape and one tire.  Of 
>>> course I can always use cleaner and lube so added them in, then threw in a 
>>> chain guard for the Rambouillet.  Went to the RBW site and discovered that 
>>> the tire I wanted was out of stock, as was the chain guard.  Not much point 
>>> in putting in an order for HB tape and two items I can buy anywhere
>>>
>>> VO has the tire (650b X 38 skin wall) and HB  tape, so once again no 
>>> sale for RBW.
>>>
>>> Michael
>>>
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