Unfortunately, this is not uncommon. What they're often doing is using something they already have in stock, telling the customer that they've selected a "better" product. Also, if they've stocked those via a one-time mass purchase from a distributor, they're likely to be making a wider profit margin off of it vs. something they had to special order. Yet another reason to DIY if you can.
On Wednesday, March 1, 2023 at 2:09:00 PM UTC-6 Garth wrote: > > I missed the part of the employee taking the liberty to order something > other than what was agreed upon. While it's not uncommon, it is wonky and > it's up to the customer to take it up with either the employee or the store > management. Be firm about it, kind, but firm. If the store hems and haws, > tell them to take it up with the employee who ordered the part, and leave > you out of that drama. That's not the customers responsibility, you're > there to buy the stuff you ask for. The employee may have thought you > wouldn't notice, or worse, were clueless to tell the difference. Oops, you > did. > > > > *Surprise ! I bought you and even BETTER present ! * > > [image: cookie-monster-gets-crackers-its-like-you-dont-even-know-me.jpg] > > > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/9d5e2812-adbf-4fac-a804-66d7e71af34an%40googlegroups.com.
