It might depend on where you live in the US. I am in the Greater LA area and placed an order for a Choco bar on a Thursday a couple of weeks ago, and it showed up the following Monday. A large order might make a difference, too
On Sunday, May 11, 2025 at 5:38:45 PM UTC-7 Jim Whorton wrote: > Chiming in because I had a really good Blue Lug experience this week. I > put in an order on Saturday, May 3 (New York time) and it arrived Thursday, > May 8 by "FedEx - International Connect Plus [2-3 business day after > shipped]," which was the cheapest shipping option. Nicely packed and they > put in a note saying that it was Golden Week in Japan, "a period of > extended national holidays." I got some nice handlebars, a stem, and small > parts. > > Jim Whorton in Rochester, NY > On Sunday, May 11, 2025 at 6:27:46 PM UTC-4 [email protected] wrote: > >> That is correct. >> >> P. W. >> ~ >> (917) 514-2207 >> ~ >> >> >> >> >> On May 11, 2025, at 2:28 PM, Patrick Moore <[email protected]> wrote: >> >> >> >> Do I understand you to say that FedEx has corporate operations to pick up >> packages and manage original customer contact CS, but farms out last mile >> delivery to contractors who are the weak point in on-time delivery and >> record keeping? >> >> Thank God that USPS still seems reliable, and with their new (ish) ground >> service not too extravagantly expensive. >> >> >> On Sun, May 11, 2025 at 2:09 PM P W <[email protected]> wrote: >> >>> I don’t know if this is widely known but FedEx also don’t run their own >>> delivery programs and haven’t for some time. >>> >>> They license out the FedEx brand to external contractors for deliveries. >>> >>> It’s just a random guy a lot of the time, with a Fed Ex logo’d van. Most >>> delivery drivers work as independent contractors, or for another company >>> basically. >>> >>> If you look closely it’ll say so on the van. >>> >>> So FedEx offers great rates to businesses, and great customer service, >>> and FedEx themselves come and pick up your products. So all might appear >>> well at the business end. But on the consumor/receiver end, it can be >>> absolute chaos. >>> >>> I have seen SOME THINGS, let me tell you. >>> >>> I know of several companies that have moved their business to FedEx >>> thinking they’re getting a better deal, only to switch back because the >>> customer service issues on the other end don’t make it worth their savings. >>> >>> So try not to blame Blue Lug. Or not entirely. >>> >>> Businesses, especially smaller ones, are all under the pinch right now. >>> So they’re looking at ways to make their operations run more cost >>> effectively. In this case I would imagine they were promised the world by >>> FedEx and that made sense to them. >>> >>> I would direct your frustrations and anger at the bigger businesses that >>> swindle and scrimp and cut costs at everyone else expense, to maximize >>> profits. Who are gung-ho in reducing labor and workforce costs. Who don’t >>> have employees deliver their goods so they don’t have to worry about unions. >>> >>> And, maybe, the guy in charge of tariffs making that all even worse. >>> >>> (I’ve never heard anything other than lovely things about the people at >>> Blue Lug, and I would imagine the poster before me that mentioned >>> translation issues is onto something. If FedEx lost your package, it is on >>> FedEx not Blue Lug to issue the refund. They’d be out the money just as >>> much as you, otherwise. I wouldn’t trust anything a Fed Ex employee told >>> me. They have no idea at all what happened to your package and why. That >>> much I guarantee.) >>> >>> P. W. >>> ~ >>> (917) 514-2207 >>> ~ >>> >>> >>> >>> >>> On May 11, 2025, at 11:47 AM, Patrick Moore <[email protected]> wrote: >>> >>> >>> Twice I’ve ordered things from Great Britain and had the DHL van pull up >>> to my house within 48 hours (in one case I think it was 36 hours) after >>> hitting the “buy” button. Amazing. The last, 36-hour (I think) delivery was >>> for a Rab anorak, and the earlier one was from SJS, IIRC — both well >>> pre-tariff. >>> >>> On Sun, May 11, 2025 at 5:02 AM Mike Rossi <[email protected]> wrote: >>> >>>> … sheesh, I miss DHL. All my orders used to leave Japan and end up in >>>> Cleveland, Ohio the next day, and then on my front porch the day after >>>> that. The shipping cost more, but, to me, was worth it. >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "RBW Owners Bunch" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion visit >>> https://groups.google.com/d/msgid/rbw-owners-bunch/CALuTfguDo4-dQUBzTfmtgUhA3QpQxsPkz1NmbJT%3DCGZWWuCV-g%40mail.gmail.com >>> >>> <https://groups.google.com/d/msgid/rbw-owners-bunch/CALuTfguDo4-dQUBzTfmtgUhA3QpQxsPkz1NmbJT%3DCGZWWuCV-g%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "RBW Owners Bunch" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion visit >>> https://groups.google.com/d/msgid/rbw-owners-bunch/D6084FDB-6533-4803-8E72-916451E75C52%40gmail.com >>> >>> <https://groups.google.com/d/msgid/rbw-owners-bunch/D6084FDB-6533-4803-8E72-916451E75C52%40gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> >> >> -- >> >> Patrick Moore >> Alburquerque, Nuevo Mexico, Etats Unis d'Amerique, Orbis Terrarum >> >> ------------------------------------------------------------------------------------------------------- >> >> Executive resumes, LinkedIn profiles, bios, letters, and other writing >> services >> >> >> ------------------------------------------------------------------------------------------------------- >> >> *When thou didst not, savage, k**now thine own meaning,* >> >> *But wouldst gabble like a** thing most brutish,* >> >> *I endowed thy purposes w**ith words that made them known.* >> >> -- >> You received this message because you are subscribed to the Google Groups >> "RBW Owners Bunch" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> >> To view this discussion visit >> https://groups.google.com/d/msgid/rbw-owners-bunch/CALuTfgvNuED-oEYzXckQisHYzrj4_%3DkmU-ki_3QQxbWgxKwzog%40mail.gmail.com >> >> <https://groups.google.com/d/msgid/rbw-owners-bunch/CALuTfgvNuED-oEYzXckQisHYzrj4_%3DkmU-ki_3QQxbWgxKwzog%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> >> -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. 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