HI all;

I'm forwarding my very informed customer's comments. AC output voltage appears 
to not be the issue.
Does anybody have a particularly good contact at Outback?
It should not be going into charge mode everyday. Perhaps the large battery 
bank is throwing things off?

R. Walters
[email protected]
Solar Engineer




Begin forwarded message:

> From: "Roger L. Johnson" <[email protected]>
> Date: March 30, 2010 2:06:42 PM MDT
> To: Ray Walters <[email protected]>
> Subject: Re: [RE-wrenches] Outback Grid Problems
> 
> Ray – I have been selling solidly at approx. 2 kW since about 1100 hours 
> (MDT) this morning. The output voltage (AC) is 124 VAC and steady with an 
> output current to KCE of 7 aac. The house load is ranging between 200-800 
> watts. I expect the  system will now continue to sell throughout the 
> remainder of the day.
> 
> Today’s Sequence: I ran the house load off of the batteries throughout the 
> night (AC in DROP mode). Prior to the system beginning its morning wakeup 
> sequence, the battery voltage was 24.8. I then put the system on the grid (AC 
> in USE mode). As expected, the system came up, shut down the inverters and 
> quickly went into CHARGING mode. I then manually killed the BULK charging 
> cycle and the system went into PASS THRU mode. Then I monitored the connected 
> (new array) CCs and watched while both new and old arrays recharged the 
> batteries. As the battery voltage passed through 26 VDC the system remained 
> in PASS THRU mode. I then watched as the batteries passed through 27.2 VDC 
> (Float Level threshold) and the system still remained in PASS THRU mode. As 
> the battery voltage went above the FLOAT threshold for some time, the 
> connected CCs indicated GT MODE and soon after that the system began selling.
> 
> What seems clear to me at this time:
> 
> Each morning, no matter what, the system will initiate a charging cycle. It 
> appears to be the case that as long as the system is in the CHARGING mode, it 
> cannot invert for either load use or for selling back. It also appears to be 
> the case that there are a number of system parameters which need to meet a 
> specific criteria (not provided in the manuals) for the CHARGING mode to be 
> terminated. If these conditions are not met, the system will go through an 
> entire charging cycle(many hours) and may never complete the criteria before 
> the end of the day even though the sun has come out (or the arrays clear of 
> snow). This seems to be why, following snow days, the system often never gets 
> out of the CHARGING mode. Remember that in the ABSORB and FLOAT modes, the 
> CCs restrict the power coming off the arrays. Plus, these modes require 
> “countups” (1 hour each) to complete before terminating the CHARGING mode. 
> Note the statement made in the MATE manual on page 62, second paragraph from 
> the bottom. It speaks of “charge parameters met mode”. So it is clear that 
> this is not just a case of the battery voltage exceeding 26 VDC. There is 
> also another reference to running in grid-tie mode which indicates that the 
> CCs FLOAT threshold voltage should be set 0.5 volts higher than the FLOAT 
> threshold of the FX. On this system, they are both set to the same value, 
> 27.2 VDC.
> 
> I suspect that your earlier systems were not as “interconnected” as this 
> system and did not have as large a battery bank. Let’s continue the 
> investigation. What would be very helpful is if you could extract two items 
> from Outback, one, being the “charge parameters” which determine the sell 
> criteria, and two, a detailed explanation of STOP SELL codes. There is a 
> cryptic list of STOP SELL reasons on the bottom of page 47 of the MATE 
> manual. Most of these do not make sense, for example, I cannot tell what it 
> means to say “R60 off” or “save command”. Another question, if a STOP SELL is 
> executed by the MATE, do you have to wait until the next midnight for this to 
> be cleared? In other words, can the system lock itself out of SELL mode for 
> the rest of the day?
> 
> RLJ
> Taos home: 575-776-3960
> 
> 
> 
> 
> on 3/30/10 12:58 PM, Ray Walters at [email protected] wrote:
> 
>> I think we need to revisit Kit Carson being the problem. It may be as simple 
>> as having them lower the transformer voltage slightly.
>> Its really a big system out there on the very end of the line.
>> 
>> R. Walters
>> [email protected]
>> Solar Engineer
>> 
>> 
>> Begin forwarded message:
>> 
>>> From: [email protected]
>>> Date: March 30, 2010 12:49:05 PM MDT
>>> To: "RE-wrenches" <[email protected]>
>>> Subject: Re: [RE-wrenches] Outback Grid Problems
>>> Reply-To: RE-wrenches <[email protected]>
>>> 
>>> Ray, what is the AC output voltage at the inverters while they are selling? 
>>> If it goes too high (too small of a delivery wire) you will have to raise 
>>> the sell voltage by specifying "USER" in the mate.
>>> 
>>> Todd
>>> 
>>> On Tuesday, March 30, 2010 9:42am, "R Ray Walters" <[email protected]> said:
>>> 
>>> > We currently have a Grid Tie system with a pair of Outback inverters that 
>>> > are
>>> > regularly dropping out of sell mode, and letting the arrays spend all day 
>>> > charging
>>> > the battery bank.
>>> > It seems to do this several times a week, and the customer is losing 
>>> > substantial
>>> > production, and gassing the batteries too much.
>>> > It will reset itself the next day, or the customer resets it by turning 
>>> > off the
>>> > inverters manually.
>>> > The system is 24 v, with an old array of 1800 watts running through 2 
>>> > FM60s, and a
>>> > new array of 2800 watts running through another pair of FM60s.
>>> > The battery bank is HUP about 4100 Ah @ 24 v (3 strings of 1375 Ah each) 
>>> > Big
>>> > battery, I know, but the customer is an electrical engineer, who wanted 
>>> > maximum
>>> > storage capacity.
>>> > 
>>> > Outback tech support has not resolved the issue, and this has turned into 
>>> > several
>>> > service calls, and customer frustration.
>>> > We've tried running the controllers through the HUB, and also 
>>> > independently, and
>>> > that doesn't make a difference.
>>> > I have numerous Outback GT installs dating back to 2003, and have never 
>>> > had a
>>> > problem like this.
>>> > Any help or advice would as always be greatly appreciated.
>>> > 
>>> > Thank you in advance fellow Wrenches,
>>> > 
>>> > R. Walters
>>> > [email protected]
>>> > Solar Engineer
>>> > 
>>> > 
>>> > 
>>> > 
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