| Hello Wrenches, I have recently learned that as part of the NABCEP recertification process a Quality Assessment Survey must be presented to three System Owners during the recertification period. The questions in the survey are: TO BE COMPLETED BY SYSTEM OWNER: 1. Upon completion of the System installation, did the System work as expected? Yes No If no, please identify and explain all deficiencies or problems that you experienced. 2. Did the System installation cause any leaks or property damage? Yes No If yes, please identify and explain the nature of such leaks and/or damage. 3. Did the System installation cause any other problems or deficiencies that needed resolution during or after the installation of the System? Yes No If yes, please identify and explain such problems or deficiencies, and whether they were satisfactorily resolved in a timely, professional manner by the Installer? Specifically asking about 'leaks and property damage' seems to me as unnecessary and in bad form as does the survey in general. Are wrenches complying with the survey requirement and do you find the survey appropriate both in content and as a requirement to recertification? Jeff  Jeff Wongstrom NABCEP Certified 406.291.3416 Check out the new website: |
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