Gary, I have an older IPAD dedicated to manuals. I use PDF Pro to transfer them and catalogue them on the IPAD and I take that to every installation. I have dozens of manuals on the IPAD, and as long as I take the time to download them and catalogue them they are always available to me.
On Mon, Nov 3, 2014 at 12:26 PM, Baxter, Gary <[email protected]> wrote: > Hi Chris, > > > > Thanks for the thoughts. I understand about the paper manuals I always > like to have a hard copy around and I think we kind of trained everyone on > the SW to make sure the settings were recorded somewhere. > > > > There were two things that led us to put the manuals on disc (we are > looking into USB now) cost and space. A lot of people have commented on how > thorough Tony Boatwright (Tony wrote Trace manuals as well) is when he > writes the manuals but unfortunately the manuals have grown in size. The > manuals can no longer be printed on half page (8.5 x 11 folded in half) > there are too many pages. The next option is to print a full size 8.5 x 11 > but the price per manual now is up to $6 each our cost and that is printing > 2k per print and it requires new boxes for the products so a larger manual > can fit. Seems like trivial stuff but it adds up quickly when you are > shipping 20k pieces per year. > > > > That said we understand the need for paper manuals and are looking into it > again, we discussed offering paper manuals on a request basis. > > > > Thanks for the feedback, > > > > Gary > > > > *Gary Baxter* > > *Product Manager* > > Magnum | Dimensions > > 2211 West Casino Rd. > > Everett, WA. 98204 > > Office 425.353.8833 | Mobile 425.501.0289 | Fax. 425.353.8390 > > > > *Please Note My New Email Address:* > > > > *[email protected] <[email protected]>* | www.magnumenergy.com > > > > *A Sensata Technologies Business Unit* > > > > > > > > > > *From:* RE-wrenches [mailto:[email protected]] *On > Behalf Of *Chris Schaefer > *Sent:* Saturday, November 01, 2014 10:23 AM > > *To:* 'RE-wrenches' > *Cc:* Santos-Buch, Alan; Boatwright, Anthony > *Subject:* Re: [RE-wrenches] magnum question > > > > Gary, > > Just wanted to take the time to say thanks for the follow-up. > I'm hoping other manufacturers will follow suit to let us know how issues > are resolved. Sometimes us off-grid installers feel awfully lonely out > here:). > > On a separate issue, please offer a paper manual option when > it comes to your Remote/routers. This is necessary so that we can record > the settings and not have to bring a laptop in to the remote locations were > we do our work. I understand that you're trying to go green and that you > are constantly refining your products, thus this requires a reprint and > that is expensive. The DVD is fine for a client that may never look at it > but as installers we need the hard copies. I'd be happy to pay an > additional charge for these as we don't need it for every system. Thanks > for listening. > > > > Christopher > > > > PS still waiting on your version of a 48V grid-tie/battery backup inverter > (not AC-Coupling) > > > > Chris Schaefer’s > > [image: SolarWindFX] > > * Tel/Fax 585-229-2083 <585-229-2083> or Cell > 585-748-1870 <585-748-1870> * > > * 5115 South Hill Road ~ Canandaigua New York 14424* > > *www.solarandwindfx.com <http://www.solarandwindfx.com> ~ E-mail: > [email protected] <[email protected]>* > > > > > > > > > > > > > > Thomas Jefferson, the author of our great Constitution, once said, > "democracy" will cease to exist > when you take away from those who are willing > to work and give to those who would not." > > > > > > -----Original Message----- > From: RE-wrenches [mailto:[email protected] > <[email protected]>] On Behalf Of Baxter, Gary > Sent: Friday, October 31, 2014 18:44 > To: RE-wrenches > Cc: Santos-Buch, Alan; Boatwright, Anthony > Subject: Re: [RE-wrenches] magnum question > > > > Follow up with Jay, > > > > We thought it might help others to post what we found with Jay's system. > This was a Magnum MS4024PAE model that is 120/240 split phase input and > output. We describe this unit as 2-2k units in series inside one unit with > a two winding transformer basically an autoformer. > > > > The issue Jay was having was a "Overtemp" fault when charging from > generator after an hour or so. The first tech suggested turning down the > charge rate to 70% which solved the issue but didn't answer the question of > why the unit was in "Overtemp". The first suspicion was there was 120v into > the inverter which will cause the transformer to run on half the windings > and overheat at full charger output. It is perfectly acceptable to input > 120v to the MS-PAE (either leg) and it will charge and the output will be > 240v but the charge rate should be reduced. The voltage measurement to the > input terminals was 240v so that issue was not suspected anymore. > > > > What Jay found was one pole of the 240v breaker from the generator was > bad. What made it hard to troubleshoot and the reason for the post is that > the MS-PAE will accept 120 or 240 input but always convert to 240 output. > When measuring the input to a MS-PAE you should remove the wires from the > terminal block and take the readings on the wires. The sense transformer on > the inverter input will make the input look like 240v but no current on one > leg will overheat the transformer. With the wires removed the voltage > measurement will show there is no 240v available. > > > > Gary > > > > Gary Baxter > > Product Manager > > Magnum | Dimensions > > 2211 West Casino Rd. > > Everett, WA. 98204 > > Office 425.353.8833 | Mobile 425.501.0289 | Fax. 425.353.8390 > > > > Please Note My New Email Address: > > > > [email protected] | www.magnumenergy.com > > > > A Sensata Technologies Business Unit > > > > > > > > > > -----Original Message----- > > From: Baxter, Gary > > Sent: Thursday, October 23, 2014 9:50 PM > > To: RE-wrenches > > Subject: Re: [RE-wrenches] magnum question > > > > Hi Jay, > > Sorry you didn't get help. Let me know what you need and I will get you an > answer. > > > > Gary Baxter > > Product Manager > > Magnum/Dimensions > > > > > On Oct 23, 2014, at 9:19 PM, jay peltz <[email protected]> wrote: > > > > > > HI All, > > > > > > Does anyone have a person at Magnum in engineering or higher up than > tech support. > > > > > > I've got a problem with an inverter that tech support won't or can't > help with. > > > > > > thanks > > > > > > jay > > > > > > peltz power > > > _______________________________________________ > > > List sponsored by Redwood Alliance > > > > > > List Address: [email protected] > > > > > > Change listserver email address & settings: > > > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > > > > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > > > > > List rules & etiquette: > > > www.re-wrenches.org/etiquette.htm > > > > > > Check out or update participant bios: > > > www.members.re-wrenches.org > > > > > _______________________________________________ > > List sponsored by Redwood Alliance > > > > List Address: [email protected] > > > > Change listserver email address & settings: > > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > > > List rules & etiquette: > > www.re-wrenches.org/etiquette.htm > > > > Check out or update participant bios: > > www.members.re-wrenches.org > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > > -- Chris Mason NABCEP Certified Solar PV Installer™ Solar Design Engineer Generac Generators Industrial technician www.cometsolar.com <http://www.cometenergysystems.com> 264.235.5670 869.662.5670 Skype: netconcepts
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