HI All,

I've got many folks who are not very tech savy, so electronic manuals are a non 
option.
I support the idea, just make it easy to buy paper copies.
And really that includes me. I like a paper copy of the things I need.  My 
phone while it has lots of manuals is too small to really read.
I don't bring my table to the field except for known reprograming work ( 
classics).
And the batteries never go dead.

What I would suggest is  a map of how to get around.  
Back in the days of Trace and Tony would know this for sure, they used to 
include in the later years a large format map which showed the menus/ 
adjustments
Mostly this what folks need IMHO.
If they have a problem they'll call but sometimes getting them to understand 
where to go/ how to get there is difficult via phone.
But a map included with each item ( RC/ARC only really) will really help out.

Thanks

jay

peltz power


On Nov 3, 2014, at 10:50 AM, Dan Fink wrote:

> Here, we use a DropBox folder of manuals sorted by manufacturers that any 
> employee or sub here can access; if the site is so far off grid it has no 
> wifi or cell, they just have to download to their smartphone/tablet/etc 
> before the job. Clients get a link to just the manuals for their equipment on 
> Dropbox.
> CDs or DVDs for docs are of almost zero use to us, I think there's only one 
> computer around here that even has a DVD drive anymore. USB drive or SD card 
> would be FAR more useful, We can read those on our smartphones.
> Our most recent Magnum order last month still had paper manuals for 
> everything; I 3-hole punch those for the client's "brain book" that hangs by 
> their system control center by the fire extinguisher and baking soda with 
> "EMERGENCY SHUTDOWN INSTRUCTIONS" and a troubleshooting flowchart on the 
> cover. 
> Likely I'll be buying fewer 3-ring binders for clients in the near future, or 
> at least slimmer ones, but it's easy to include a couple pages of system 
> settings that can be filled in by hand by the installer, signed and dated, 
> right along with our battery bank inspection / maintenance forms, even if the 
> actual paper manuals are not there. Really prefer that clients don't mess 
> with system settings all that much anyway.
> With systems where the client takes responsibility for battery bank 
> maintenance, I've found that the "guilt factor" of someone in charge seeing 
> that nobody on their staff has filled out that prominently displayed battery 
> maint form in awhile is a very effective motivator.
> I like the dedicated old iPad idea, Chris! going to look for one used and 
> cheap, or a China tablet.
> Sigh. Anyone here remember back in the day when your test equipment / 
> troubleshooting tool bag didn't include 2 different USB cords, thumb drive 
> full of firmware upgrades and manuals, a laptop computer and little inverter 
> to run it? AH well, at least we got MPPT now, 48v systems, MC4 PV module 
> connectors and thinner wire too.
> 
> Best;
> 
> Dan Fink
> Buckville Energy
> IREC Certified Instructor™ for: 
> ~ PV Installation Professional
> ~ Small Wind Installer
> NABCEP / IREC / ISPQ Accredited Continuing Education Providers™
> 970.672.4342
> 
>  
> 
> On Mon, Nov 3, 2014 at 10:17 AM, Chris Mason <[email protected]> 
> wrote:
> Gary,
> I have an older IPAD dedicated to manuals. I use PDF Pro to transfer them and 
> catalogue them on the IPAD and I take that to every installation. I have 
> dozens of manuals on the IPAD, and as long as I take the time to download 
> them and catalogue them they are always available to me.
> 
> 
> _______________________________________________
> List sponsored by Redwood Alliance
> 
> List Address: [email protected]
> 
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
> 
> List-Archive: 
> http://www.mail-archive.com/[email protected]/maillist.html
> 
> List rules & etiquette:
> www.re-wrenches.org/etiquette.htm
> 
> Check out or update participant bios:
> www.members.re-wrenches.org
> 

_______________________________________________
List sponsored by Redwood Alliance

List Address: [email protected]

Change listserver email address & settings:
http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org

List-Archive: 
http://www.mail-archive.com/[email protected]/maillist.html

List rules & etiquette:
www.re-wrenches.org/etiquette.htm

Check out or update participant bios:
www.members.re-wrenches.org

Reply via email to