I agree, software and firmware issues are becoming my #1 call back
issue. Off grid, this is totally unacceptable. I'm not using either
company you mentioned for off grid systems at this time because of
reliability issues. I've had decent luck with Magnum, and find their
control system easier for customers to navigate.
Some of this becomes our design responsibility, too. I generally avoid
auto start in the first place, and prefer customers that take an active
role in the system operation. A SOC meter with a remote start switch
next to it, operated by a competent human is going to be much more
effective than any auto start setup.
R. Ray Walters
Chief Technical Officer, RemoteSolar.com
BS Mech Engineering, 1988
Former NABCEP Certified, 2004-2016
Licensed Master ELectrician, Colorado
303 505-8760
On 2/12/17 11:12 AM, Lou Russo wrote:
Aloha Wrenches,
I have steered clear of the Mate 3 for as long as possible, I have
burned through my stash of FXs and now have been installing the FXRs
and using the Mate 3. I typically utilize AGS for my clients in a 2 -
wire start with a Diesel Genset setup. On 2 recently installed
systems, one a FP2 and the other a FP1, the clients require "Must Run"
to function. Of course it does not work. I can get it to work if I set
the time for a few minutes later, but not for the next day. I have not
used this feature ever in the past but since it is in the manual I
wrongly assumed it would work. I am running firmware version 3.015 on
both Mates. Tech support just wants me to do a factory reset and
reprogram. That did not work.
Anybody else having issues getting this feature to work?
On a related note, software problems are becoming a systemics issue in
our industry. Being recently burned by Schneider because of a software
issue (to the point of breaking an appliance), now this, and endless
other little bugs from almost every manufacturer my frustration level
with software in the off-grid world is at a all time high. Given the
importance of supplying power I firmly believe our manufactures can
not and should not take the same approach to software as Silicon
Valley does. "Fail early and often" may work for Facebook, Google and
Uber but it has no place in our industry. Keep it simple and fight the
urge to engage in feature creep. PLEASE.
Aloha,
Lou Russo
[email protected] <mailto:[email protected]>
440 345 6762 <tel:%28440%29%20345-6762>
Spree Solar Systems LLC
CT-34322
_______________________________________________
List sponsored by Redwood Alliance
List Address: [email protected]
Change listserver email address & settings:
http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
List-Archive:
http://www.mail-archive.com/[email protected]/maillist.html
List rules & etiquette:
www.re-wrenches.org/etiquette.htm
Check out or update participant bios:
www.members.re-wrenches.org
--
_______________________________________________
List sponsored by Redwood Alliance
List Address: [email protected]
Change listserver email address & settings:
http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
List-Archive:
http://www.mail-archive.com/[email protected]/maillist.html
List rules & etiquette:
www.re-wrenches.org/etiquette.htm
Check out or update participant bios:
www.members.re-wrenches.org
