Does Schneider have videos of how to operate the SCP etc? Jay Peltz power.
> On Nov 18, 2018, at 7:41 AM, Howie Michaelson <howie.michael...@gmail.com> > wrote: > > Drake, > It took me years to try Trace/Xantrex/Schneider products after swearing off > Xantrex in 2004, becoming an Outback devotee for a decade. I finally soured > on Outback a few years ago after several years of poor customer service and a > sense that Outback was not keeping up in general. I had tried Magnum early on > and had a bad experience with them and the Sunny Island, while a robust > machine, was definitely getting outdated, so I finally decided to give > Schneider a try. > While there are always things I wish could be better in all the various > choices (which is true for the XW as well), I've stuck with Schneider for a > few years now and have been happy with them. I did try the SWa couple of > times, but the small cost savings doesn't feel worth the lesser capabilities > over the XW. And their customer service has been pretty consistently good. > Howie Michaelson > Sun Catcher > > >> On Sat, Nov 17, 2018, 10:43 AM <drake.chamber...@redwoodalliance.org wrote: >> It seems like Outback has too many problems now, with the Mate 3 and the >> discontinuation of the original, excellent FX inverters. I had a Mate 3 >> loose its programming on an AC coupled system so that the batteries had no >> protective relay until the Mate 3 was reprogrammed. Tech support said that >> this happens with the Mate 3. That is unacceptable. Fortunately it was a >> dual FX system, and I had the original Mate to put back on it. >> >> How do the Xantrex / Schneider products compare regarding reliability and >> user friendliness? Are there any downsides to using this equipment. I'm >> considering going full circle back to this line. >> >> Thanks, >> >> Drake >> >> >> >> ----- Original Message ----- >> From: "RE-wrenches" <re-wrenches@lists.re-wrenches.org> >> To:<will...@millersolar.com>, "RE-wrenches" >> <re-wrenches@lists.re-wrenches.org> >> Cc: >> Sent:Fri, 16 Nov 2018 19:39:26 -0800 >> Subject:Re: [RE-wrenches] mate 3s locking >> >> >> Hi william >> >> Very tech fix with the relay! >> >> Fortunately or unfortunately there is no reliable web at the location but >> someone who manually checks things. >> >> Yes the 3s still has some of the same problems >> >> Thx >> Jay >> Peltz power. >> >> >> >> On Nov 16, 2018, at 2:14 PM, William Miller <will...@millersolar.com> wrote: >> >> Jay: >> >> >> >> I have problems with all of my Mate3 and 3s controllers locking up. So much >> so that I have implemented the following steps: >> >> >> >> 1. For most installations I leave the hub wire cover off and label the >> Mate lead. Clients are instructed to unplug and re-plug the Cat5 lead >> whenever the Mate locks up. >> >> 2. On one installation I have a Control By Web unit ping both Mate3 >> units every 5 minutes. If either fails to respond after 3 attempts, a relay >> opens and closes the Orange/white leads which power cycles the Mates. >> >> >> >> Locking up of Mates is a fact of life with Outback equipment. I love the >> equipment and I hate the equipment. >> >> >> >> William >> >> >> >> >> >> >> >> <image004.jpg> >> Lic 773985 >> millersolar.com >> 805-438-5600 >> >> >> >> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On >> Behalf Of Lones Tuss >> Sent: Friday, November 16, 2018 12:42 PM >> To: RE-wrenches >> Subject: Re: [RE-wrenches] mate 3s locking >> >> >> >> Hello All >> >> And >> >> Hello Jay >> >> I just asked the tech support boss on this as I had no idea. >> >> He has a test setup that allows him to switch individuals lines on the cat5 >> cables. >> >> We can duplicate Jay’s screen shot below by opening the some of the lines >> to the cat 5 cable. >> >> <image003.jpg> >> >> >> >> So as a start try replacing the cat5 between the Mate3S and the Hub. >> >> Using the silicone grease that comes with a Mate is never a bad idea. >> >> If your customer does not have a cable on hand I would try removing the >> cable several times perhaps that could help to dislodge any corrosion or >> dust on the connections. >> >> >> >> I hope this helps. >> >> Take Care All >> >> >> >> >> >> -----Original Message----- >> >> From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of >> jay >> >> Sent: Friday, November 16, 2018 8:05 AM >> >> To: RE-wrenches <re-wrenches@lists.re-wrenches.org> >> >> Subject: [RE-wrenches] mate 3s locking >> >> >> >> ** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or >> requests for sensitive information to the Help Desk. ** >> ________________________________ >> >> >> >> HI All, >> >> >> >> I’m wondering if anyone else is having mate 3s locking up problems? >> >> >> >> I’ve got 2 systems that have had this happen. >> >> >> >> One is a big system ( 2 radians and 5 CC). Of course its a long ways away >> and no there isn’t internet so no OpticsRE. >> >> >> >> Its been reprogramed with latest REV firmware. No change. >> >> >> >> thx >> >> >> >> jay >> >> >> >> peltz power >> >> _______________________________________________ >> >> List sponsored by Redwood Alliance >> >> >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> >> >> Change listserver email address & settings: >> >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> >> >> List rules & etiquette: >> >> www.re-wrenches.org/etiquette.htm >> >> >> >> Check out or update participant bios: >> >> www.members.re-wrenches.org >> >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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