Several years ago I had to replace a 8 year old SI due to a simple
shorted main DC disconnect. SMA sent a refurbished unit which lasted
another 5 years or so. Just within the last year I replaced both with
new units. The other original one circa 2007 SI was not compatible with
the new ones so both were replaced. As for repairs I don't do 3rd party
repairs, customers typically see the value in a new or refurbished
inverter.
Jim Duncan
North Texas Renewable Energy [retired]
On 3/18/2020 1:39 PM, Steve Higgins wrote:
Hey All,
I hope this is okay, but I have a client who has a multicluster stack
of 12 Sunny Island Inverters.
The system is around 4.5 years old, and unfortunately, the maintenance
of this system hasn't really been performed and the client has two
Sunny Islands down at the moment. They are down due to loose
connections on the AC Terminal Block.
The terminal damage on these units is so severe, that the entire board
needs to be replaced.
I just got off the phone with SMA and I was informed that they won't
repair these inverters... or even ship replacement boards...
Has anyone ever dealt with this before?
Does anyone know of anybody who can repair these inverters or are
these clients stuck buying new inverters for such a minor repair?
Stay Healthy
Steve Higgins.
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Solar Acres Farm
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