As someone who is struggling with a generator auto-start issue with a
competing product at the moment, I will second the motion to develop a
well-functioning logic for AGS. I have been disappointed with the logic on
some and confusing interface on others. I have not had the opportunity to
try out Sol-Ark yet, but conceptually I'm on board. But an integrated and
functional AGS system is a must.

I recently resorted to using the BMS of a LiPO battery to trigger generator
start because I could not get the inverter system to work well. I wasn't
willing to risk a $50k battery on the inverter's logic and functionality so
I put it all on the battery manufacturer to deal with it. That's not ideal
by any stretch.

Jason Szumlanski





On Wed, Nov 18, 2020 at 5:03 PM Chris Sparadeo <[email protected]>
wrote:

> Hi Dustin,
>
> I appreciate you checking in on this. I have to admit, after realizing the
> limited generator capabilities of the Sol-Ark, I was put off. I spoke with
> one of your support technicians who literally said “ I mean, we could have
> our engineers create programming to exercise generators, it’s just a matter
> of us spending the money to do so. It’s not a common ask and I doubt we
> will do it”.
>
> For fully off-grid clients, generator health is immeasurably important.
> The generator is often the last line of defense from a total system shut
> down. I’m hopeful that Sol-Ark will join the other leading off-grid
> manufacturers in the industry and incorporate a comprehensive generator
> function.
>
> Other than crucial AGS shortcomings, I really do love the Sol-Ark unit as
> well as your tech support. I am thankful that you have been so willing to
> accommodate change.
>
> Kindly,
>
> Chris
>
> On Wed, Nov 18, 2020 at 11:49 AM Dustin Douglas <[email protected]>
> wrote:
>
>> Hi Chris,
>>
>> I am not sure if I addressed this with the previous string but I did want
>> to mention that we are looking add different features for the generators.
>> One of these is adding the ability to exercise the generators, especially
>> with ones that have the feature disable if the two-wire start is used. We
>> are always trying to make it more effective for customers and installers
>> and this is a feature we have been wanting to add for the generator
>> applications.
>>
>>
>> Thank you and have a blessed day,
>>
>> Dustin Douglas
>>
>> Sol Ark Engineering Support
>>
>> (972) 575-8875 x 108
>> www.sol-ark.com
>> <https://mailtrack.io/trace/link/1e9c8ed761fff68c4d7e8f980857be1e0d02bd78?url=http%3A%2F%2Fwww.sol-ark.com%2F&userId=1613865&signature=861274b3a9551e24>
>>
>>
>>
>> ---- On Wed, 11 Nov 2020 10:07:24 -0600 *Chris Sparadeo
>> <[email protected] <[email protected]>>* wrote ----
>>
>> Hi all,
>>
>> According to Sol-Ark tech support, they do not currently have a
>> programmable exercise cycle for
>> its two-wire start function. When paired with a generator like a Generac
>> Ecogen (exercise cycle is automatically disabled when configured with two
>> wire start) this means that the only way to effectively run an exercise
>> cycle on your generator would be to do it manually. I am wondering if
>> anyone has run into this issue and if there are work arounds? Kind of a
>> bummer and my first and only negative experience with Sol-Ark thus far.
>>
>> Kindly,
>>
>> Chris Sparadeo
>> --
>> Chris Sparadeo
>>
>>
>> C_802-369-4458
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> Chris Sparadeo
>
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