And did you ever walk away from from a longstanding PITA? I call it "firing" a customer. You took them on years ago 'cause maybe you needed the work, or just felt sorry for them. But have been nothing but a pain for all the reasons you mentioned. And they get upset when you finally tell them, nicely or not, to find someone else. I've done firings no less than 5 times in the last several years. At this late date in my career, who needs it.
Kirk Herander / [email protected] [mailto:[email protected]] Owner|Principal, VT Solar, LLC Celebrating our 30th Anniversary 1991-2021!! www.vermont.solar [https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0] dba Vermont Solar Engineering 802.863.1202 On 2/24/2021 8:28:47 PM, Hilton Dier <[email protected]> wrote: I’ll say it again: The most important clients are the ones you turn away. The penny pinching, pound foolish, never satisfied, paranoid, DIY-without-asking, ear bending, time sucking, slow paying nightmares that we have all had. The key is to see the warning signs on the way in, a skill that comes from grim experience. The “can you cob this back together for $200?” job is a non starter. Hilton Dier III Renewable Energy Design Missisquoi River Hydro LLC _______________________________________________ List sponsored by Redwood Alliance List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
_______________________________________________ List sponsored by Redwood Alliance List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
