William: That doesn't make any sense to me either. All they should need to set up remote monitoring is the MAC (Media Access Control) address of the Blue Planet network interface hardware (NIC), which is specific to the exact BP BMU hardware box serial # you have. Then usually just have the NIC (not just Blue Planet, anything--OpticsRE, a wifi printer, Alexa etc.) get its own *local* IP address from your wifi router dynamically with DHCP, though sometimes assigning a static local IP (192.168.x.x) prevents weird traffic conflicts.
What exact Client wifi login credentials did BP ask you for? I don't see how those would do them any good for BMU monitoring unless they are parked outside your house. Perhaps their tech support used confusing wording in their request? That would not be a surprise, they speak in an entirely new language and vocabulary to me, in which I am NOT fluent, I only know enough to get by getting devices to communicate online, and maybe ask where the bathroom is.... Dan Fink Owner, Buckville Energy Consulting LLC IREC Certified Instructor for PV and Small Wind Installation NABCEP Certified PV System Inspector NABCEP PV Associate d <[email protected]>[email protected] 970-672-4342 On Thu, Dec 23, 2021 at 11:57 AM William Miller <[email protected]> wrote: > Jerry: > > > > Radian. > > > > Here is what Blue Planet is telling me: > > > > We use the internet connection for remote support of your system, and the > end user will have some really cool tools for monitoring their system > through the online platform. > > > > William > > >
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