I could be wrong, my understanding is they can log into any site they want
without this info. It perhaps makes it more streamlined. I just
commissioned a LV HI w/Namaka today with Jody from tech support and was not
asked for that info. He suggested I create a static IP address in the
customer's router for streamlined access, but I can't do that anyway (its
owned by the internet provider). No problem.
I don't know what cool things could be missing, but I got on the platform
quickly, and it has all the info I need.

FYI the system is set up with an Outback Skybox. Unfortunately the Namaka
and Skybox cannot sync comms like Namaka and others (scheider, SMA etc). So
stuff like SOC will never be in sync between the Stellar (namaka) platform
and Optics RE....might be able to do it with an external Mate3s, but the
Skybox "mate" is integrated with no provision to do so.

On Thu, Dec 23, 2021 at 1:57 PM William Miller <[email protected]>
wrote:

> Jerry:
>
>
>
> Radian.
>
>
>
> Here is what Blue Planet is telling me:
>
>
>
> We use the internet connection for remote support of your system, and the
> end user will have some really cool tools for monitoring their system
> through the online platform.
>
>
>
> William
>
>
>
> Miller Solar
>
> 17395 Oak Road, Atascadero, CA 93422
>
> 805-438-5600
>
> www.millersolar.com
>
> CA Lic. 773985
>
>
>
>
>
> *From:* RE-wrenches [mailto:[email protected]] *On
> Behalf Of *Jerry Shafer
> *Sent:* Thursday, December 23, 2021 10:23 AM
> *To:* RE-wrenches
> *Subject:* Re: [RE-wrenches] Blue planet energy wants confidential client
> data
>
>
>
> I use blue planet all the time, can't say l have ever had to to that,
> something new, what inverter are you using
>
> Jerry
>
>
>
> On Thu, Dec 23, 2021, 9:08 AM William Miller <[email protected]>
> wrote:
>
> Friends:
>
> I am about to receive my first set of Blue Planet lithium batteries. The
> manufacturer requested my client’s WiFi credentials for monitoring
> purposes. I am not comfortable divulging that information. If Blue Planet
> gets hacked, the client’s name, address and WiFi log in details will be
> compromised.
>
> Do any of you share this concern?  How have you dealt with this request?
>
> Thanks in advance.
>
> William Miller
> www.millersolar.com
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-- 

*Kirk Herander / **[email protected] <[email protected]>*

*Owner|Principal, VT Solar, LLC*

*Celebrating our 31st Anniversary 1991-2022!!*

*www.vermont.solar*
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