Thanks. All, I will have to bug them again about my replacements. On Wed, Jun 22, 2022 at 7:46 AM Scot Arey via RE-wrenches < [email protected]> wrote:
> This is the box. Had no idea this might be more scarce than a replacement > battery. > > Howard "Scot" Arey > Owner, Solar CenTex > 254-300-1228 > > ------------------------------ > *From:* RE-wrenches <[email protected]> on behalf > of Matthew Sherald via RE-wrenches <[email protected]> > *Sent:* Wednesday, June 22, 2022, 5:53 AM > *To:* RE-wrenches <[email protected]> > *Cc:* Matthew Sherald <[email protected]> > *Subject:* Re: [RE-wrenches] LG chem RESU battery replacements > > I have a customer who was told by LG that a replacement is available for > her, but the return shipping box for the defective unit is not. LG said > they’d ship the new unit if the installer (me) agreed to store the > defective unit in the intervening weeks until the return boxes were ready. > LGs estimate on box availability was five weeks at earliest - that was > about four weeks ago. > > -Matt > > Sent from my iPhone > > On Jun 21, 2022, at 3:49 PM, Scot Arey via RE-wrenches < > [email protected]> wrote: > > > > I have gotten some RMA replacement support for LG Resu10 primary units. As > many might know, the use of a second battery requires a LG with “secondary” > classification (firmware, I assume) and the two are not interchangeable. > The secondary units won’t be available until September. Crazy, I know. My > own personal secondary unit is bogged down in this. > > > > > > <image001.png> > > > > > > > > *From:* RE-wrenches <[email protected]> *On > Behalf Of *Kirk Herander via RE-wrenches > *Sent:* Tuesday, June 21, 2022 1:38 PM > *To:* [email protected] > *Cc:* Kirk Herander <[email protected]> > *Subject:* [RE-wrenches] LG chem RESU battery replacements > > > > Has anyone heard of if these defective RESU units might ever be replaced > by LG? They don't reply to me anymore. I have -3- RMAs and have been > waiting months, as I know others have. > > And what might Solaredge's strategy be for an LG substitute with the > Storedge 7600 inverter? I know they are replacing Storedge with the > Energyhub model. > > > > -- > > *Kirk Herander / **[email protected] <[email protected]>* > > *Owner|Principal, VT Solar, LLC* > > *Celebrating our 31st Anniversary 1991-2022!!* > > *www.vermont.solar* > <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0> > > dba Vermont Solar Engineering > > 802.863.1202 > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > -- *Kirk Herander / **[email protected] <[email protected]>* *Owner|Principal, VT Solar, LLC* *Celebrating our 31st Anniversary 1991-2022!!* *www.vermont.solar* <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0> dba Vermont Solar Engineering 802.863.1202
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
