Hi Dan, We've had very good luck with the Starlink/Mate3s combo with the latest firmware. Do other devices drop too?
I think the updated router will fix this. You can also use that reboot schedule. I am curious, what router are you using for dual WAN? On Fri, Apr 5, 2024 at 1:23 PM William Miller via RE-wrenches < [email protected]> wrote: > Dan: > > > > There was a period of time when the Mate3 or 3s would lock up pretty > regularly. We built a system that could disconnect the Mate from the hub > via a din rail mount RJ-45 relay. This link > <https://millersolar.com/MillerSolar/Portfolio/Commercial/Cal_Trans/Remote/Remote_Control.html> > may provide some more info. If you want more details let me know. > > > > William > > > > Miller Solar > > 17395 Oak Road, Atascadero, CA 93422 > > 805-438-5600 > > www.millersolar.com > > CA Lic. 773985 > > > > > > *From:* RE-wrenches [mailto:[email protected]] *On > Behalf Of *Dan Fink via RE-wrenches > *Sent:* Friday, April 5, 2024 12:07 PM > *To:* RE-wrenches > *Cc:* Dan Fink > *Subject:* [RE-wrenches] Outback Optics RE and Starlink > > > > Esteemed Wrenches - One of my Optics sites started acting up last summer, > randomly dropping its connection, and requiring a manual Mate reboot > (unplug Mate connection to Hub, wait 30 seconds and replug - but a 4-hour > drive), after which the Mate3S would be back online in under a minute. It > was set to reboot every 24 hours as per advice from Outback years ago, and > it all worked fine for years. > > > > We upgraded the Mate3S firmware last fall, and turned the Mate auto-reboot > off, no help. Rebooted manually again, set auto reboot to 24 hours again, > then to 4 hours. No help. > > > > The site is rural and offgrid, but has Centurylink DSL that has been > getting slower with more dropouts every month, and everyone in town is > complaining about it. > > > > So we installed Starlink for the client, the wired router is right next to > the Mate. . It's blazing fast, but we are having the same issue of random > disconnects, requiring manual reboot . The little tab on the Mate3S RJ-45 > cable is wearing out... > > > > Outback says "This is a known issue with Starlink customers and has > engineers for both our companies working on a joint solution on how to > remedy this connectivity issue." > > > > I'm going to install a load-balancing failback router this weekend, so > hopefully during the times the Starlink gets too wonky, hopefully it fails > back to the DSL and the Mate stays connected... > > > > Has anyone else here dealt with Optics RE and Starlink? Any tips or tricks? > > I have monitoring systems in the field running on Starlink from Magnum, > Midnite, and Schnieder, and none of them had any trouble with the Starlink > internet connection. Odd that only Outback is causing problems. > > > > I appreciate any and all advice! > > > > Dan Fink > > Owner, Buckville Energy Consulting LLC > > IREC Certified Instructor for PV and Small Wind Installation > > NABCEP Certified PV System Inspector > > NABCEP PV Associate > > d <[email protected]>[email protected] > > 970-672-4342 > > > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > -- Mac Lewis *"Yo solo sé que no sé nada." -Sócrates*
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