SMA monitoring is alive and well. They did migrate to a new platform.
It’s called EnnexOS. Depending on the age of your install it might need
some attention getting you to the new OS. If it's a commercial install you
will have to upgrade to their new Datalogger, as the old ClusterController
isn’t compatible.
With persistence and patience, my experience with SMA remains great.
On Tue, Dec 3, 2024 at 2:25 AM William Miller via RE-wrenches <
[email protected]> wrote:
> Friends:
>
>
>
> I am unable to log onto the SMA Sunny Portal. I called tech support and
> received some vague information about a new server and “merging accounts”
> but when pressed for details I was provided none. I was told my problem
> would be escalated to a second level but it’s been almost a week and I have
> not heard a thing.
>
>
>
> Anyone else having problems with Sunny Portal? What is this world of ours
> coming to? It seems tech support is falling apart in every product line.
>
>
>
> William Miller
>
>
>
> Miller Solar
>
> 17395 Oak Road, Atascadero, CA 93422
>
> 805-438-5600
>
> www.millersolar.com
>
> CA Lic. 773985
>
>
>
>
> _______________________________________________
> List sponsored by Redwood Alliance
>
> Pay optional member dues here: http://re-wrenches.org
>
> List Address: [email protected]
>
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>
> There are two list archives for searching. When one doesn't work, try the
> other:
> https://www.mail-archive.com/[email protected]/
> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
>
> List rules & etiquette:
> http://www.re-wrenches.org/etiquette.htm
>
> Check out or update participant bios:
> http://www.members.re-wrenches.org
>
>
_______________________________________________
List sponsored by Redwood Alliance
Pay optional member dues here: http://re-wrenches.org
List Address: [email protected]
Change listserver email address & settings:
http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
There are two list archives for searching. When one doesn't work, try the other:
https://www.mail-archive.com/[email protected]/
http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
List rules & etiquette:
http://www.re-wrenches.org/etiquette.htm
Check out or update participant bios:
http://www.members.re-wrenches.org
