It's looking like they glued Humpty Dumpty back together again which personally 
I'm grateful for, we still have numerous OB systems humming away in the hinter 
lands of N.E. California. 

Bill 

Feather River Solar Electric 
5575 Genesee Rd.(billing, USPS, UPS, FedEx) 
4291 Nelson St. (freight delivery) 
Taylorsville, CA 95983 
530.284.7849, 530.258.1641 cell 
CA C10 Lic# 874049 
Solar Powered since 1982 

From: "John Blittersdorf" <[email protected]> 
To: "List for professional installers of home-scale renewable energy systems" 
<[email protected]> 
Sent: Thursday, September 17, 2026 2:13:20 PM 
Subject: Re: [Re-wrenches] OpticsRE IS BACK 

I just called outback tech support and Alex answered right away and answered a 
programming question. I’ve already ordered a Radian for a new project. 

John 

On Tue, Sep 15, 2026 at 4:42 AM Lou Russo < [ mailto:[email protected] 
| [email protected] ] > wrote: 



Hmmm…maybe things are changing….I called support randomly last week and got an 
orphaned system moved over to our profile with relative ease. 


Lou Russo 
Owner 
[ mailto:[email protected] | [email protected] ] 
Office - 808 345 6762 
Direct Line - 808 731 1907 
Spree Solar Systems LLC 
CT-34322 


On Mon, Sep 14, 2026 at 4:44 PM John Blittersdorf < [ 
mailto:[email protected] | [email protected] ] > wrote: 

BQ_BEGIN

Looks like they got all the pieces of the puzzle back together!!!! 
Looks like no data loss and everything is back to normal. I had pretty much 
given up hope that they could fix it. Makes me want to install some more 
Radians. 

John Blittersdorf 
Off Grid Vermont 


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