I think this is a matter of which method (mailing list or web forum)
you are accustomed to using. Having just compared reading and
responding to messages on both, I can't see how the forums require
more time than the mailing list. The forums provide an easy way to
see all the posts since your last visit (similar to receiving all the
NUG messages since you last checked your email) and also include an
easy way to see the posts that have yet to receive a reply which is
very helpful for those that want to help but also be efficient with
their time.
The forums also allow the users to see only messages in the topic
area in which they are interested. And when an off-topic post appears
in any forum other than the off-topic forum, the moderators can
immediately move the message to where it belongs.
Someone mentioned that they thought the NUG mailing list had gone
downhill since the forums were introduced. I'm not sure exactly what
was meant by that however, it appears to me that the number of
messages on the NUG has not decreased. The forums are getting about
the same number of messages per day as the list. This would suggest
that the forums are serving users that were not subscribing to the
lists.
It would be better if you could have all the messages in one place of
course.
I was not a fan of the forums and resisted supporting them for a long
time. However, I realized one day that perhaps my resistance was more
about what I was used to rather than reality. Once I started using
the forums, I found them to be much more efficient. Again I think
this is all about what you are used to rather than which method is
better.
On Feb 21, 2006, at 1:25 PM, Norman Palardy wrote:
WEb forums are a huge time sink hole because you have to click
through everything.
I'd agree that if the forums mailed every posting to the NUG and
there as a was to reply from the NUG to those things that came from
the forums it would be great
--
Geoff Perlman
President and CEO
REAL Software, Inc.
Join us for REAL World 2006, The REALbasic User's Conference.
Find out more and register at <http://www.realsoftware.com/realworld>
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