Hello,
REAL Software recognizes the need to provide better support for our European customers. Establishing an office in Europe is just the first step in achieving that goal, there are more steps in progress that will be announced as they are completed. I'd like to take a moment to clarify what I see as the two most pressing questions: Q. How does this affect REALbasic users in the UK or Scandinavia? A. REALbasic users can now order licenses, upgrades and documentation and get tech support from REAL Software, in english or french, through the corporate website,www.realsoftware.com. Q. How does this affect REALbasic users anywhere else in Europe? A. If you're in a country served by a distributor (see www.realsoftware.com/international for specific information), then you will continue to order products and get support through your distributor. If you speak french, we now have a french website www.realsoftware.com/fr where you can order products and get tech support in french. Also to clarify, if you need to communicate with someone at REAL Software's European Headquarters, as the European Sales Manager, I speak fluent english and french; and you can email or call me directly. Please feel free to contact me off-list if you wish clarification on your specific situation. Best regards, Pierre [EMAIL PROTECTED] Pierre GROLEAU European Sales Manager www.realsoftware.com Tel : +33 (0) 870 408 492 Fax : +33 (0)170 247 108 4, chemin des Billebault 77930 Chailly en Bière France _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives of this list here: <http://support.realsoftware.com/listarchives/lists.html>
