What email address are you supposed to respond to for RS engineers'
bug report follow-ups.

I just received the following message:


Thanks for your report. We cannot reproduce your bug with the steps,
project, or information provided. This bug report will be closed. If
you have more information that allows us to reproduce this bug, we
will reopen this report.

The current report evaluation is:
Perhaps it is something particular to the contents of your XML file as
this didn't happen for us.  A copy of a file that you know to cause a
problem would be appreciated.
Thanks again,
REAL Software Testing


For reference, here is the bug summary and link to the report online:
Dropping an XML file in the Project Editor window causes RB to lock up
<http://www.realsoftware.com/feedback/viewreport.php?reportid=niwriiya>


...from <[EMAIL PROTECTED]>.

After writing my reply, I realized it was a do not reply return
address. I'd really like to provide them the further explanation and
files I put together.
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