On Oct 12, 2006 11:44 PM, Terry Ford wrote: > In truth, when the actual release comes out, the true > testers, i.e. the general user base, come forward when > they have problems. To them I say that simply complaining > on the lists is not sufficient and the best avenue is to > use the Feedback system as it is geared to accept reports, > hopefully with reproducible examples, from all Rb users.
It's not enough to report bugs with good/reproducible examples. Here's a small example: - On 2006-04-27 I reported for 2006r2 a bug (cosmetic) with the ListBox focus rect on Windows that was working fine on previous versions - this bug prevents a good read of text on a row with a focus rect as the bottom line overlaps chars like g, j, q and y - it's drawing the focus bottom line 1 px above than it should. - On 2006-07-05 Aaron reported for 2006r3 a bug (cosmetic) with the ListBox rect focus on Windows too - a different problem - focus rect not moving with selected row when sorting. What bug do you think was corrected? On my report I even provided a screenshot picture with a zoomed area and also a project example - the bug was not even Reviewed or Verified yet. This is a good example of how frustrated sometimes is to report a bug with good examples and screenshots. Reports: jsznewda and vhdnikcr. Maybe my only solution is to submit a new bug report for the same problem in order to get it noticed ;-) > If the RS engineers could anticipate every problem that could > possibly be encountered then there would never be any bugs in > REALbasic. Unfortunately, that simply isn't possible > considering they are human beings like the rest of us. I'm sorry, but where, when and how many times did I heard this same argument/excuse to not solve obvious problems with ALL new RB (2005/6) releases? Once for all, the problem IS NOT with the RS engineers! The problem is with the "modus operandi" RS uses and that is not working in some areas. I think RS must review some of their procedures in order to correct some problems, like old bugs never get fixed, new bugs introduced not present in previous releases and not getting fixed in the next release, new features with BIG bugs and so on. I already said here that I wouldn't mind to not have new features for one or two consecutive releases and get most of the bugs fixed. I'm quite sure most of the 100,000 users would be more happy than they are now - I would be. Carlos _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives of this list here: <http://support.realsoftware.com/listarchives/lists.html>
