Thx!
Am 07.02.2007 um 23:48 schrieb Geoff Perlman:
First, I want to thank those of you that wrote to me directly
regarding this issue. I appreciate your feedback and the chance to
have a dialog with you about this.
We know the community is important to you and we appreciate that.
Upsetting you with this decision was not our goal. While we
anticipated that some of you would not like this decision, we did
not anticipate that you would react so strongly.
We are a company that has always valued the feedback of our
customers. We have heard your feedback loud and clear on this
issue. Based on that feedback, we will keep the REALbasic NUG list
and the Plug-ins List. We do feel that the forum is the better
place for discussion around games and getting started with
REALbasic, so those lists will be moved to the forum. The mailing
list registration page will be back up tomorrow.
Our goal to is grow the best possible community. There are many
aspects to doing that. One of those is providing a place for
members of the community to congregate on-line. We realize that no
one solution is perfect for everybody. Forums are right for some
people and not right for others. It's important to have the
solution that is right for you.
Dana Mason, our Marketing Manager, has taken a lot of heat on this
list over this issue. Dana posted the original message because as
Marketing Manager, communications is part of her responsibility.
That said, these decisions have all been discussed and approved at
the executive level. Please don't shoot the messenger.
The community is important. It's important to its members and
important to the success of REAL Software. We will continue to
value the community and work hard to build and improve it. Again, I
apologize for any grief this episode may have caused you. I hope
you see this change as proof that we are a company that listens.
--
Geoff Perlman
President and CEO
REAL Software, Inc.
REAL World 2007 Conference
May 9 - 11 in Austin, Texas
<http://www.realsoftware.com/realworld>
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