On Monday, 19-Novenber-2007 at 13:39:16 sqlab wrote,
   
>>> But I will not help situation if I just complain, without proposing what 
>>> should be done. So - suggest - what should be done? :-)
>>>     
>>
>> 1) If RT's a business then it needs to act like one.  Which, for starters, 
>means answering every email they receive, ideally within 24 hours.
>>   
>When Bo was there, we got an immediate reply

Ah, yes.  Easy to forget it's not just a lot of the earlier users who have 
left, but a lot of RT's support staff too. (After the venture capital to pay 
them ran out, I assume.)  Holger Kruse springs to mind too.  He didn't write 
much to the list, but when he did, we usually learnt a lot.

>> 3) IF RT promises to add feature X then they should deliver on that promise 
>- not quitely forget about it and promise feature Y a little while later.
>>   
>When I bought /command I expected, that the bugs I reported should be 
>fixed in not less than half a year.
>But I learned, that either their business plan did not work as expected 
>or was altered, probably both.

Wow - bad.

And that's another hurdle they'll have to get over before REBOL can be a 
success - the memory of the burnt fingers from the past.  Will mean twice as 
much work now.

First time around I suggested to people they should look into REBOL because it 
was cool, useful, and I wanted it to succeed - which requires lots using it.  
Now though, I only suggest people look into it if they want a programming 
learning experience, as I have no expectation of it becoming a popular language 
any time soon.  Now I'll only actively suggest to people they should look into 
it after it's an obvious, bona-fide success.  Maybe I should've had a 7 on my 
list...

7) Do what it takes to get REBOL included with Windows Vista...

That would grab many a programmers' attention.

-- Carl Read.

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