We recently upgraded from RedDot v7.5 to Open Text v9. Two troubling problems have occurred since then:
1. Content vanished from a page, leaving the header, footer, and navigation. This page was not be edited, but a related page was. When the related page was published, we noticed that the parent page no longer had content under the Headline tag. We also found that 71 previous versions in the CMS were missing content. We retrieved an archived copy from the web server, pasted the content into the blank area, and republished. The page published successfully and, interestingly, all 71 previous versions reappeared. Open Text claims it was a caching issue, we think is partly true. However, we're certain that the missing content was a CMS error. How does caching explain that? 2. More recently, we had items from a single CMS list tag, with a specific banner graphic, left navigation, and target container, publish some pages to the wrong target container. We double-checked keyword assignments, etc., and all appeared normal. We've been using this particular list for 6 months and never had this problem before. We've been using RedDot and similar lists for 4 years and have never had this problem. Open Text suggest -- wait for it, caching -- but we deleted all cached, republished the entire website, and the list still sent some page to one target container and others to a different target container. Any thoughts? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
