In case someone will have the same problem as me, I solved it. Well, the main problem was, that I didn't check all LOG files in RD and it was my mistake :) There was small one: RdMailer.log where I found info, that my smtp server, via which I send e-mail notifications, has a problem to send an e-mail. The problem was, that in Server manager, where i set all needed settings to send an e-mail, in field "From" at the beginning I wrote simply "RedDot notification" and it was a very big mistake. I should write [email protected], normal, full e-mail address in order to send e-mail properly, because RedDot when it send an e-mail, RD puts this "From" field in e-mail header in the same From field, and when it was"RedDot notification" SMTP server returned error, that because of high anti-spam rules, it cannot send an e-mail from account that doesn't exist. After I set >From field with proper e-mail address, RD send normal e-mail notification without any problems.In the biggest problem, the simplest solution will be the best one. :)
MarK On 20 Lis, 08:50, MarK <[email protected]> wrote: > Hello, > > I am a new user in RD 9.0. I was working before on RD 7.5. I work on > the workflow for our client in RedDot ( management server) CMS > 9.0.0.31 > Well, I discovered that reaction "E-mail notification" in workflow > isn't working, it does not send an e-mail. I have done very similar > project using RD 7.5 and there it was working properly. I did upgrade > for RD to SP1 HF1 9.0.1.29 ( in documentation for this SP1 I found > info that Open Text already fixed problem with E-mail notification in > workflow) but still, it isn't working. I set all needed parameters in > server manager to send e-mails via an e-mail account that I prepared > for RD. Some of the e-mail send via RD are coming normally, only those > from e-mail notification from workflow aren't. E-mail won't work also > if I propagate the workflow to the child nodes ( during propagation, > RD asks if I want to send an e-mail to administrator). Did anyone have > similar problem? I would be very grateful for every suggestion. > > MarK -- You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/reddot-cms-users?hl=.
