Hi Sids, There are actually 2 timeouts you are fighting here. The first one, as Kim mentioned, is the amount of time IIS allows for an ASP page to complete. That timeout value is set with IIS. My guess is that if your script runs OK in the browser then you aren't hitting that timeout.
The other one is the amount of time RedDot allows for a user defined job to return a value. That has nothing to do with ASP per se, but the job being executed needs to return something in a timely fashion.. There are some values in the RDServer.ini that contribute to this second timeout. They are as follows, shown with their default settings. ;begin timeout settings [URL] receivetimeout=10000 resolvetimeout=1000 sendtimeout=2000 connecttimeout=1000 ;end timeout settings I'm pretty sure these are only used when executing a URL type job though - but I suspect that's what you are doing. Short of fiddling those settings you could execute your task asynchronously. I.e. have the job call a URL that is a page that calls your URL but doesn't wait for a response, simply returning "OK" so the User-Defined Job returns straight away and your task continues to run in the background (which is how we do it normally). HTH. Regards, Richard Hauer ==================== 5 Limes Pty Limited www.5Limes.com.au On Dec 22, 11:03 am, kimdezen <[email protected]> wrote: > I'm no expert with IIS, but perhaps you can look at chaning the > default time out setting within IIS: > > http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Librar... > > See if that helps! > > On Dec 18, 11:30 pm, Sids <[email protected]> wrote: > > > > > Hi Group > > > We have a User-Defined job which invokes an ASP script through Open > > URL functionality. > > When I invoke simple and small scripts this job works just fine and > > returns me expected results as it returns when the same ASP script is > > invoked through URL using a web browser. > > > e.g.http://10.40.7.161/cms/plugins/testJob.asp > > > This ASP script is kept under Plugins folder and can not be executed > > as plugin or through content for obvious reason that we are trying to > > schedule it. > > > The mentioned scipts once invoked through the user-defined job, logs > > in the CMS through RQL using a specific user assigned for usage of > > this script only and then it performs some more SQL and RQL actions > > and finally it logs off the logged in user. > > > Issue happens when this ASP script is a little more longer, the user- > > defined job returns Operation Timed Out whereas the exactly same > > script runs fine when hit through web browser. > > We have already defined Server.ScripTimeout as 720000000 which is > > longest I can as per my understanding. > > > But the user defined job always return Operation Time Out and ignores > > the timeout setting. > > It is not about what the script do but whatever it do, if it takes > > long to do then user-defined job throws error Operation Timed Out in > > Log. > > > How can I force the User-Defined job to execute this script for longer > > duration or in other words increase ScriptTimeout for this job? > > > I had raised the same question to Open Text but as usual their > > tendency is to skip answering and forcing customer to go to > > Consulting Services and more ridiculously they are offering us to get > > consulting services to debug the ASP script we have, even after > > clearly mentioning that ASP script runs fine in web browser and shows > > no code issues in no case. open Text says we dont provide support > > around user-defined jobs as those are custom created like we are > > asking them what to write in our ASP script. > > > Has anyone faced this kind of problem before and has any clue how to > > get through it? > > Any pointers will be highly appreciated. > > > Thanks, > > Sids- Hide quoted text - > > - Show quoted text - -- You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/reddot-cms-users?hl=en.
