Hi Group

We have a User-Defined job which invokes an ASP script through Open
URL functionality.
When I invoke simple and small scripts this job works just fine and
returns me expected results as it returns when the same ASP script is
invoked through URL using a web browser.

e.g. http://10.40.7.161/cms/plugins/testJob.asp

This ASP script is kept under Plugins folder and can not be executed
as plugin or through content for obvious reason that we are trying to
schedule it.

The mentioned scipts once invoked through the user-defined job, logs
in the CMS through RQL using a specific user assigned for usage of
this script only and then it performs some more SQL and RQL actions
and finally it logs off the logged in user.

Issue happens when this ASP script is a little more longer, the user-
defined job returns Operation Timed Out whereas the exactly same
script runs fine when hit through web browser.
We have already defined Server.ScripTimeout as 720000000 which is
longest I can as per my understanding.

But the user defined job always return Operation Time Out and ignores
the timeout setting.
It is not about what the script do but whatever it do, if it takes
long to do then user-defined job throws error Operation Timed Out in
Log.

How can I force the User-Defined job to execute this script for longer
duration or in other words increase ScriptTimeout for this job?

I had raised the same question to Open Text but as usual their
tendency is to skip answering  and forcing customer to go to
Consulting Services and more ridiculously they are offering us to get
consulting services to debug the ASP script we have, even after
clearly mentioning that ASP script runs fine in web browser and shows
no code issues in no case. open Text says we dont provide support
around user-defined jobs as those are custom created like we are
asking them what to write in our ASP script.

Has anyone faced this kind of problem before and has any clue how to
get through it?
Any pointers will be highly appreciated.

Thanks,
Sids


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