Daniel--

Something sounds a little off on your "import" method.

The connector to AD should be able to import users -- on basis of desired
filtration -- directly from AD repository on scheduled basis. So whatever
case the username is stored, it gets imported verbatim into to LiveServer
user directory.

Further, authentication of a user can be against AD directly. Once a user is
already authenticated, the proper method should be just to log the user in
using the "trusted" dynament. *

In my afore-prescribed scenario, whatever John Joe chooses to type in, as
long as AD OK's it, LiveServer goes along and just keeps on copy of John
Joe's profile originally imported from AD.

Let me know if this makes sense to you.

Henry Lu, a.k.a. Javahand

P.S.: * I believe the NT Challenge/Response process pushes the AD-stored
username (with case integrity from AD repository) into the browser session,
thus guaranteeing a case match between the browser-carried username and
LiveServer stored username.

Of course, if you are using the user-typed username from the form, you are
at the risk of a mis-match.

On Wed, Apr 7, 2010 at 8:48 AM, Daniel <[email protected]> wrote:

> Hey guys,
>
> we are facing the issue that when logging on to the OT Delievery
> Server (former LiveServer) the username and password is case
> sensitive. For passwords this seems normal, but our users have
> problems with typing the username case sensitive. We authenticate the
> users via a Directory Server connector in a MS Active Directory and
> import them after a correct login. That means AD authenticates all
> users correctly nevertheless if he is spelled john.doe, John.doe,
> JOhn.dOE, and so on, so he is imported to the local user directory.
> And so there are a lot of duplicated that don't have consistent groups
> as there are some groups maintained in the Delievery Server User
> database.
>
> The point is we imported a lot of users through the connector and the
> user names of these where not consistent, either. So the "simple
> solution" to have a toLower() function at the login form, will not
> work.
>
> I already contacted the support a while ago and they said this
> behaviour will not be changed in the future. Did someone have the same
> problem and maybe had an idea how to solve this?
>
> Any help is appreciated.
> Thanks a lot,
> Daniel
>
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