Thank you, Hilmar.

I will keep you posted.



On Tuesday, January 22, 2013 10:56:50 AM UTC-5, Hilmar Bunjes wrote:
>
> Rich,
>  
>
>> Tim,
>>
>> Thanks for the reply.
>>
>> When you say "new hardware" are you referring to a development/test 
>> machine or replacement hardware?
>> The replacement hardware is not a possibility and as it turns out, get a 
>> full testing environment setup is a bit of challenge.
>> Do many of your customers just take the hit and upgrade their production 
>> server directly? I guess with the proper application and database backups 
>> available, anything is possible.
>>
>> Thanks again,
>>
>> --Rich
>>
> I would go with Tim and switch to new machines if you are using VMs. This 
> way you will have minimum downtime if anything does not work as expected. 
> As far as we have experienced the Management Server is working great in 
> version 11 but we still have some issues with users who are not able to 
> select specific projects and so on.
>  
> If you do not use VMs and don't want to move on new hardware then you 
> should take some time as planned downtime, make backups and upgrade the 
> production machines. It is possible and should work as expected. However, 
> if you have any issues with version 11 it might be difficult to test on the 
> new installation if your editors require you to go back to the backup to be 
> able to edit the website.
>  
> Best,
> Hilmar
>  
> -- 
> http://www.smartapi.de - Open Source .NET RQL API for Open Text WSM 
> Management Server
>

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