Dan,

How are you measuring your speed?  Are you using something like SpeedTest?

Thanks,
   Debbie


________________________________
From: Dan <[email protected]>
To: Refresh Austin <[email protected]>
Sent: Friday, November 11, 2011 12:58 PM
Subject: [Refresh Austin: 6187] Internet speed question

When I visit coffeehouses, restaurants, and co-working places around
town, I measure much higher Internet speed than I get at home.

At home I get between 1 Mbps and 1.7 Mbps.  This has been true for
several years as I have used TW Cable, Clear, and now AT&T DSL.

In places with public WiFi, though, I get at least 2.5 Mbps, and
sometimes over 7.  This is when there are other people in the building
using the same WiFi network.

My question is: how can I get these higher rates on home internet
service?  Do these establishments get them because they tell the ISPs
they are businesses and I tell them I am a residence?

The ISPs don't seem to offer different levels of service.  When I
recently signed up for AT&T DSL, I was given the choice of three
speeds: Basic, Express, and Pro.  They had different downstream speeds
of "up to".  They were all the same price.  I chose the supposedly
fastest one, of course, with downstream speed of "up to 3.0 Mbps".
But there is no promise that the downstream speed will be that high.
It is "up to" that high.

I can't really go to AT&T and say "you aren't as fast as you
promised", because they don't really promise anything.  I think Clear
was the same way.


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