HI Budd, I responded earlier today but I havn't seen it yet. I would very much like to get a copy of your docs. Just let me know how to get them Email or Snail mail. If email then use the one above otherwise just let me know and I will send you my address off board. 73 Coy
--- In [email protected], Budd Turner <[EMAIL PROTECTED]> wrote: > FWIW: I posted on here a couple of months ago expressing regrets I had not seen all the Spectrum bashing before I acquired for resurrection, a Spectrum SCR-1000 220 repeater. I received plenty of cards & letters from everyone with an opinion. (Ever see a ham without an opinion? I used to think that was a license requirement. I get the impression that is now the only requirement...But I digress.) > BTW, Coy, over half of the incoming email was regarding legal actions against Spectrum and included contact information for the PA. Attorney General's office and other cases pending. > I sent the exciter & PA to Spectrum in August. The previous owner sent the PA to them to be tuned to the INPUT frequency of the repeater!!! I figured that was why it locked up and burned up the exciter. > Kevin Schaefer, "Spectrum Sales Manager", advised they would retune the PA free, since I was getting a replacement exciter ($250). Odd how the only person I can contact at Spectrum is Kevin Schaefer. > "Total cost would be ~$250-$275." > Next conversation, (three weeks later), Kevin said it was going to cost "$325 to no more than $350". I approved the charge to my Visa, since I was committed this far. > Three weeks later, when the Visa statement arrived, Spectrum had charged $432.50. > I emailed and voice-mailed Kevin several times over the next two weeks, with no response. I copied Spectrum on an email to Visa to reverse the over-charge due to lack of response from the merchant. > At 5:00 AM the next morning Kevin was on the phone, screaming. We went the gamit of how they lose money dealing with hams, to he wasn't responsible for the over-charge but "would try to get the owner to approve refunding some of the money." > Two weeks later Kevin called to report he had talked the owner into refunding $50 of the overcharge. > Three months after sending to Spectrum and I still don't have the exciter & PA back. > I am eagerly awaiting my Visa statement to see if Spectrum has done anything. > That covers their business practices. The quality of their work remains to be seen. > > Coy: > Responses on this forum have been so numerous and strong. They seem to have overwhelmed my offer of SCR-1000 documentation. Or maybe you have just been too busy responding to the firestorm you generated by asking if anyone had SCR-1000 documentation. > If you are still up to the challenge and not scared away by all the bad reports, I'm re-offering copies of all my docs. Misery needs company and I'd like to have someone else to commiserate with as we try to get these things back on the air. > When things get quiet or the weather cold, we can post an occassional Spectrum statement, then stand back and warm our hands to the resultant firestorm. > > Happy Holidays & 73 to all > Budd Turner : N7EOJ > > [email protected] wrote: > Message: 18 > Date: Wed, 26 Nov 2003 02:45:26 -0000 > From: "ac0y5" > Subject: Spectrum Communications SCR1000 VHF > > Would anyone posting to the SCR1000 stuff mind if I foward all of > them to Spectrum and ask them to respond to them? They should know > about their reputation maybe they would like to respond one way or > another. > 73 All > AC0Y > _____________________________________________________________________ ___ > > Message: 19 > Date: Wed, 26 Nov 2003 03:03:28 -0000 > From: "ac0y5" > Subject: Please read RE Spectrum Communication SCR1000 VHF > > As I said. I'm getting this machine from a ham that I respect. If it > does turn out to be as bad as stated then I will do something > different. > 73 to each one of you and thanks for your input. Happy Thanks giving! > > > Don't argue with an idiot. The eavesdroppers may not be able to tell the difference. > > --------------------------------- > Do you Yahoo!? > Protect your identity with Yahoo! Mail AddressGuard Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
