I sent an ICOM to ICM back in December and had it redone for a 444.xxx freq. I put it in the repeater and and a week later it was 5 Khz off. I recenter the freq and a week later it was 8 khz off. I called ICM and they said "send it back". I sent it back and 3 weeks later I got it back with paperwork that said "repaired". It's been fine since. OK, so I got a bad crystal, so what. They repaired it, no questions asked, for free. What more can you ask for?
Jamey Wright -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of DCFluX Sent: Thursday, May 12, 2005 8:54 PM To: [email protected] Subject: Re: [Repeater-Builder] Re: Caution on Bomar Crystals I pick up the phone and dial ICM and talk to a human, no fax needed, ever. Everything I have ever ordered from them has worked right on time, first time, everytime. I havent had to change any compensation caps, just stick the rock in the ICOM and diddle the center frequency, The latest set drifted 800Hz over 6 months, and I recentered it and it has been on ever sence. On 5/12/05, Maire-Radios <[EMAIL PROTECTED]> wrote: > did you send they the order in writing? > > I have never ordered without a fax and it has always been correct. > > > ----- Original Message ----- > From: "Coy Hilton" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Thursday, May 12, 2005 6:42 PM > Subject: [Repeater-Builder] Re: Caution on Bomar Crystals > > > This past December I ordered 7 crystals from Bomar Crystal for > > $70.00 + $10 shipping. When I received the crystals, one pair was > > reversed Tx and Rx. When I called them on it, They said that it was > > what I had ordered, and so graciously offored to re cut them for $10 > > each NO MINIMUM (WOW WEE)so I paid it. One of the other crystals for > > a transmitter was Tango Uniform (DOA). I figure that Bomar has no > > interest in customer loyalty, So I will be loyal to ICM whom has > > always gottem my orders right first time. > > AC0Y > > > > --- In [email protected], "Mark Boden" <[EMAIL PROTECTED]> > > wrote: > >> FYI on orders to Bomar Crystal. > >> > >> Just had a flustrating phone conversation with Bomar. Ordered 3 > >> crystals at $10 each. Came in at $20 each plus $10 shipping. > >> > >> Asked why. Was told it was billed wrong. Offered to credit me > > $2.50 > >> each as they made them on a 2 week basis (RUSH) and there is a $50 > >> minimum. They were not sure who took order. They said they > > ALWAYS let > >> everyone know about the minimum. I ordered them as a trial first > > order > >> on a non critical job. > >> > >> Would not budge or change back to what I ordered. Would not allow > > me to > >> discuss with anyone else on this standard delivery phone order. > > They > >> did allow me to send them back for full credit. > >> > >> They suggested that I be careful in ordering next time. I think > > I > >> learned my lesson on this first order. This is a disappointment. > >> > >> Mark Boden - N4TZV > > > > > > > > > > > > > > > > Yahoo! Groups Links > > > > > > > > > > > > > > > > Yahoo! Groups Links > > > > > Yahoo! Groups Links Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Repeater-Builder/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
