So you would route and forward 911 calls to someones house?
 
Are we talking about controling the radio and the console or just the console ? 
 
Does the radio interface to the console ? ( BTW I assume this is an onscreen 
console or virtual console not a real nuts and bolts thing which makes it a 
little more interesting)
 
How far is the dispatch center from the offsite employee?
 
What is your strategy for fall over when the net goes down ? 
 
ROIP is doable, but to have it bullet proof and secure it is not cheap and the 
words T1 come to mind
 
Another group I work with who knows more I will let you know who they are 
outside of the list.
 
The other way is to use a remote application like BOMGAR and go in and control 
the virtual dispatch console, you then use a radio at the employees house to 
dispatch calls and take care of radio traffic (repeaters enable this well). The 
911 calls are forewarded from the real or virtual phone switch so they can 
still be recorded and logged. They forward to a land line rather than a cell 
phone.
 
Many years ago we used to port the 911 calls into the radio system and if the 
dispatcher did not pick up for some reason the local fire house was aware of 
the call and would start roilling. .The local fire house could patch into the 
phone via a hard phone line and talk to the caller by conferecing into the 
call. All lines were secure within the phone network so an outsider could not 
intercept the phone call once the coneection was made.The incident report would 
contain the information required so nothing was lost, this goes back a long 
ways though and I have no idea what the legal in and out of this would be from 
a security and confidentiality issue. 
 
Worth while project just make sure the ability to make this work at muliple 
locations is possible. Would not want to favor one employee over another. 


--- On Mon, 1/4/10, Jed Barton <[email protected]> wrote:


From: Jed Barton <[email protected]>
Subject: [Repeater-Builder] dispatch centers run through the internet
To: [email protected]
Date: Monday, January 4, 2010, 1:03 PM


Hey guys,
I am working on a project and am wondering if anyone has done this.
Here's the proposal, to setup a dispatch center for an FD, where the
dispatchers can sit at home and work the entire thing.
This is not a very busy department, that's why they thought it would be good
to do it.
I've done a lot of research, and it can certainly be done.
This obviously brings up a lot of debate for a number of reasons.  In
looking at it though, the relyability of the net is very good compared to a
verizon phone line.
Curious if anyone has done something like this before.
For the phone system, we'reusing a virtual phone system that has proven
relyability.

Thanks,
Jed



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