Jed,

Whether or not it CAN be done is not an issue.  The issue is whether it
SHOULD be done.  The notion of a public safety agency operating an alerting
system that is based at someone's home, using privately-contracted phone
lines, is really frightening!  What if the dispatcher is "indisposed" when
an emergency call comes in?  What if the teenager in the house is tying up
the Internet connection with XBOX?  Will any insurance company indemnify the
at-home dispatcher if a call is unanswered and someone dies?  Fire
departments deserve and require professional dispatch personnel at a duty
position.

I disagree with your conclusion that the Internet is more reliable than a
Verizon phone line.  I know of no peer-reviewed study that supports such a
statement.  Moreover, since a copper telephone connection is about as
reliable as communication can be, I think the reverse is true.  In fact, my
Verizon phone line has never failed- in the 35-some years I have had it, but
my Internet connection has failed many, many times.  I do not mean to imply
that Verizon is any more or less reliable than any other wireline provider-
only that a copper CO connection from any provider is probably more reliable
than any Internet connection.

73, Eric Lemmon WB6FLY
  

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Jed Barton
Sent: Monday, January 04, 2010 1:04 PM
To: [email protected]
Subject: [Repeater-Builder] dispatch centers run through the internet

  

Hey guys,
I am working on a project and am wondering if anyone has done this.
Here's the proposal, to set up a dispatch center for an FD, where the
dispatchers can sit at home and work the entire thing.
This is not a very busy department, that's why they thought it would be good
to do it.
I've done a lot of research, and it can certainly be done.
This obviously brings up a lot of debate for a number of reasons. In
looking at it though, the reliability of the net is very good compared to a
verizon phone line.
Curious if anyone has done something like this before.
For the phone system, we're using a virtual phone system that has proven
reliability.

Thanks,
Jed

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