*Please submit resumes to go...@itlogix.com.* Position Opening: Computer Operations Supervisor, Miami, FL.
*Work Locations: Information Technology Services (ITS), 13135 SW 26 Street, Miami, FL 33175* *Anticipated Start Date: To begin ASAP* *Length of Contract: Initially 3 months with likely long-term yearly extensions.* *Project Description: Computer Operations Supervisor* ** Supervises and ensures effective delivery of Computer Operations Services among the department, Technical Support, Systems and Programming Services, school and district clients. *This position will be for Saturday's, Sunday's, and Holidays 8 - 12 hours per day.*** *Responsibilities* - Understands and ensures the production schedules produced in BMCP Control Products (Automated Production Scheduling System) are produced in accordance with the priorities defined by the Supervisor and Director of Computer and Facilities Operations. - Monitors and maintains Network availability of ITS systems which include Internet, Gradebook, and Portal access through the use of specific monitoring tools. Responsible for escalating obvious issues through designated on-call procedures. - Documents and communicates production work load status to the following shift. Defines the cause of production failures and coordinates them with the Supervisor, Director, and/or Systems and Programming Team Members. - Maintains adequate Tape library vault procedures, thus insuring a proper supply of tapes, CD Media and consumable supplies. Additionally, insures all media scheduled for Disaster Recovery and supplies are allocated for offsite storage in the proper manner. - Understands and monitors the Halon and Fire Alarm Systems. Responsible for monitoring and reporting HVAC temperature fluctuations inside the Network and Main Computer room areas to the administrators of Computer and Facilities Operations. - Assist with Inventory Control of Materials necessary for the operation of the department. Responsible for insuring proper rotation of forms are achieved throughout the stock area according to standard inventory practices. - Responsible for after-hours security of the ITS facility through the use of strategically located surveillance camera systems. - Logs all calls and incidents into an ITIL compliant HEAT help-desk database. Additionally, identifies, analyzes, and resolves faulty equipment failures if possible otherwise, capable of reporting to the appropriate vendor for repair and resolution. - May be required to participate in Disaster Recovery technical discussions in defining protocol and procedures. Simulates and assists in creating the methodology for a successful recovery effort should it be needed. - Supervises and directs operations staff on the proper operation equipment, operating system and BMCP Control Products. - May be required to assist ITS in Hurricane readiness of the facility, Computer Room equipment and special production demands as related. Additionally, may be required to assist with re-opening of facilities as needed. - Performs System IPL's and executes systems backups, issues system commands for control of devices. - Resolves faulty equipment failures if possible otherwise, capable of reporting to the appropriate vendor for repair and resolution. - Performs other duties related to general administrative responsibilities as assigned. * * *Must complete and submit the following Skills Matrix with your # of years experience along with Resume * *Consultant Skills Matrix* *Qualifications* *# Years Experience*** - *Seven years** experience in Computer Operations with at least 5 years as a Manager or Senior Computer Operator directing, assigning and training operations personnel on Mainframe software and hardware.*** - *An understanding and working knowledge of Automated Job Scheduling Systems preferably BMCP Control Products. Knowledge of the network platform servers and applications would be helpful. *** - *Must have mainframe experience utilizing JES2, MVS language, with CICS, and TSO applications. *** - *Understanding of basic networking tools and hardware. *** - *Ability to communicate effectively in oral and written form. *** *The above template must be completed!*** * * *Must complete and submit the following references template along with Resume and skills matrix. References will be checked for consistency and reliability. Please only submit professional references, i.e.; Supervisors, Employers, and Managers, who you have previously provided services for. Any reference from a personal email account (yahoo, Gmail, etc.) will not be considered a professional reference.*** *CANDIDATE REFERENCES:* *Reference 1:* *Reference’s Name(s), Titles, Organization*** *Email Id(s)*** *Address*** *Phone Number(s)*** *Description of Comparable Work Performed*** *Reference 2:*** *Reference’s Name(s), Titles, Organization*** *Email Id(s)*** *Address*** *Phone Number(s)*** *Description of Comparable Work Performed*** *Reference 3:*** *Reference’s Name(s), Titles, Organization*** *Email Id(s)*** *Address*** *Phone Number(s)*** *Description of Comparable Work Performed*** *The above template must be completed!* Thanks & Regards, Gopal IT Logix go...@itlogix.com ** --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. 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