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Hi All,


Hope you are doing well!!!!


Please send me the suitable profiles to 


With rate confirmation Contact Details with Current Location.




BILL RATE: $40-$45/HR



Job Description:

Under general direction, has duties of instructing, directing, and checking the 
work of less experienced staff.

Leads a team that formulates and defines systems scope and objectives based on 
both user needs and a thorough understanding of business systems and industry 

Devises and modifies procedures to solve complex problems considering computer 
equipment capacity and limitations, operation time, and form of desired results.

Includes analysis of business and user needs, documentation of requirements, 
and translation into proper system requirement specifications.

Not only possesses full technical knowledge of most phases of systems analysis, 
but also considers the business implications of the application of technology 
to the current and future business environment.

Acts a team leader for projects with moderate budgets or of a short to 
intermediate duration.
Behavior Characteristics:
Six years of progressive experience in business consulting and analysis 
involving system analysis, problem solving, planning, coordinating and 

Project management experience is strongly preferred.
Skill                            Required / Desired
Genesys-IVR               Required
Complex Contact       Required
Center Experience
Syntellect IVR            Required
Genesys CTI               Required
Routing experience
Genesys Reporting     Required

Thanks & Regards,


Sophia Jones

Technical Recruiter

Data Group, Inc.

Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)


|Office: 1 - 732 - 791 - 2348 xtn: 250| Fax: 732 - 907 - 1174 |Email:|Website:|


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