Dear Professionals,
Please have the below requirement and send me your consultant resumes ASAP

Please reply at
*Position  : CTI Tester (CTI=Computer Telephony Integration)
Location : Ft Laud,FL
Contract : 6 months w/ possible extensions *

*Must Haves:*
Must have experience in Siebel (preferred Siebel 8.X version)
CTI (computer telephony integration) experience with Avaya systems
HP Quality Center
Strong SQL and RDBMS experience
Hand on experience of Web Applications
Solid understanding of Functional testing
Knowledge in OBIEE tools (preferred)

*Day to Day:*
The goal of the project that you’ll be working on is to optimize the Avaya
PBX and Call Routing infrastructure to simplify call center operations.
Currently, when a customer calls in, they receive several different prompts
and the process is more complicated that it needs to be. They are seeking
to simplify the process, make it more efficient, and improve the customer
experience.  The ideal candidate will have hands on testing experience for
the test efforts focused on various business processes and CTI flows within
Siebel and Avaya. The success of this role is dependent upon the
candidate’s ability to understand and apply the Test process, and align
that with the practical needs of the project.

Thank you for your time and look forward to work with you.
Chris Brown | Technical Recruiter
Panzer Solutions LLC
Direct: 203-652-1444*119

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