Hello Folks Hope you are doing great. If you do have any consultant please send it to sh...@sriveninfosys.net.
Job Title : Systems Administrator Location : Kansas City, Missouri Est. duration of the 1st stage: 6 months. Onsite: On location at the Client's site 100% of the time. No telecommuting or remote work. Additional Information: Health care, benefits and a successful completion bonus are available. Description: Our Client, a global security systems company, is looking for IT Senior Systems Administrator. Responsibilities: • Lead, coordinate, and support efforts to resolve issues and optimize performance in a multiple platform contact center; • Complete assigned complex and/or long-term engineering projects within budget and schedule guidelines; • Create detailed design and deployment documentation from technical architecture designs for communications systems, networks, hardware, software, transmission and signaling systems; • Assist in evaluation of new products and perform problem resolution and assist in the development and documentation of department processes, technical standards, and interface applications; • Monitor protocol compatibility and perform systems tuning and make recommendations for improvements; • Assist in the planning, forecasting, implementation, and identification of resource requirements for moderately complex systems, and planning; • Coordinate, execute, assess, and support programs and applications. Requirements: • 3-5 years of Avaya Contact Center experience; • Experience with TDM and IP PBX systems, ACD, reporting, and other telecommunications adjuncts including call recording, IVR, call accounting, and call routing; • Experience with implementing and supporting Avaya Contact Centers including Skills Based ACD Routing, CMS ACD reporting, and interoperability with other telecommunications systems and adjuncts Working knowledge of telecommunications networks, including SIP, VOIP, network connectivity, and call handling; • Experience with customer service and communication skills with internal and external customers; • Experience with Best Services Routing design and deployment (preferred). Thanks & Regards -------------------------------------------- Ghanshyam IT RECRUITER Sriven Infosys Inc, Direct: 214-774-2196 || Fax: 718-504-6170 E Mail: sh...@sriveninfosys.net || URL: www.sriveninfosys.com Sriven Infosys Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, citizenship, disability, age, military or veteran status, and other characteristics. -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. Visit this group at http://groups.google.com/group/reqsresumes?hl=en. For more options, visit https://groups.google.com/groups/opt_out.