Title: System Administrator Location: Peoria, IL
Length: 1 Year+ Apply advanced level 3 technical support expertise to resolve highly complex customer issues. Accept escalated requests from other technical team members as the subject matter expert. Use independent judgment to accomplish objectives. Work closely with incident management team in resolving customer issues. Identifies and provides resolutions to a diverse range of complex technical problems. Provide problem determination and resolution for customer issues. Develop and implement resolutions to identified problems, and follows standard practices and procedures. Identify and document with management to proactively revise current procedures and tools to improve customer satisfaction. May need to engage or escalate to more senior resources or to parent companies (Cisco,VMware,RedHat,IBM) to resolve more complex issues. Will be expected to develop and participate in solutions based Converged Infrastructure training and problem resolution skills development. Develops broad knowledge of the organization's and relates it to day-to-day issues. Technical Skills * Fluency in two or more of the following products * RedHat Enterprise Linux 5.x, 6.x * Experience Scripting with Perl or BASH * Experience with RedHat Network(RHN) * Networking - Nexus switches - CCNA certified or relevant work experience * Virtualization - VMWare vSphere - VCP certified or relevant work experience * Compute - Cisco UCS Blade servers or IBM X Series * Fluency in advanced troubleshooting skills, methodologies and processes Experience with a converged Infrastructure Platform( Vblock, FlexPod, PureFlex) is a plus Thanks & Regards, Ramesh Kumar *Global **Associates Inc/ **VCarve Inc* *||* 7106 Corporate Way* ||* Dayton, OH 45459 *||* *||*Phone: 937-877-5870 * ||* Fax: 937-312-1205 *||* ram...@gassociates.com* or* ram...@vcarve.com *||* www.gassociates.com*||*<http://www.gassociates.com||/> [image: View my profile on LinkedIn]<http://www.linkedin.com/in/rameshkumarpc> We apologize if this mail has reached you in error. To remove you from our mailing list, please respond to this email, specifying your EMAIL ID. -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/groups/opt_out.