*Agile Business / Quality Analyst*
*6+ Months*
*McLean VA*
*F2F required*


The Business / Quality Analyst is a member of the Our client Platform Team
and reports to the Our client Project Manager / Scrum Master. The Our
client Platform Team sits within Our client Global Digital Marketing and is
responsible for the operations, maintenance, and ongoing evolution /
enhancement of the Our  client Platform to achieve Our client business

The ideal candidate maintains a positive demeanor and is a team player with
a desire to impact positive change. The candidate has strong analytical and
technical skills along with demonstrated ability to be successful in
managing ambiguity, balancing the needs of multiple stakeholder groups, and
maintaining productive stakeholder relationships.

*Scope of effort includes:*

   - Promote a high level of collaboration and teamwork with the project
   team and other digital teams within an Agile environment
   - Document concise and effective User Stories and supporting materials
   (e.g., interaction specs, business process models, business rules)
   - Define precise and accurate acceptance criteria that will be used by
   developers, automation testing and by product managers to insure that
   business intent is effectively captured
   - Gather requirements for enhancements and new platform capabilities by
   conducting interviews, work flow analysis, process analysis, and
   observation sessions
   - Maintain awareness of market and technology direction and
   opportunities to help inform platform direction and opportunities
   - Interface with all levels of internal clients to analyze current
   business processes
   - Identify opportunities for improving business processes
   - Conduct business process modelling and rule definition
   - Identify and model data requirements
   - Arrange client reviews of capabilities under development, ensuring
   client satisfaction
   - Manage platform test strategy and planning, including functional,
   regression and performance testing.
   - Create and execute test plans / cases based on documented stories and
   acceptance criteria
   - Perform product acceptance testing and manage the testing efforts of
   offshore resources
   - Identify and document defects and facilitate the prioritization /
   remediation process
   - Lead Agile team in the analysis and recommendation of tools to
   facilitate the Agile delivery process

*Essential: *

   - Experience implementing Agile / Scrum for global interactive programs
   - Experience with digital marketing capabilities and processes in a
   global environment
   - Knowledge and experience with web design and core technologies such as
   Web Analytics, Search Engines, Content Management Systems, HTML, JavaScript
   - Advanced analytical, problem-solving and troubleshooting skills with
   proactive customer service skills
   - Proven skill and effectiveness in requirements gathering, definition,
   business planning, data analysis, process analysis, business and functional
   requirements analysis, system design, testing implementation and change
   - Proactive, with ability to identify potential user needs and issues,
   and to define solutions
   - Good verbal and written communications and strong interpersonal
   skills, including the ability to speak to both technical and business
   - Ability to perform duties independently under general, minimal
   supervision within specific assignments
   - Flexibility to react to changing conditions and priorities
   - Ability to collaborate effectively and develop productive
   relationships with stakeholders and fellow Agile team members


   - Experience with global digital customer experience / web content
   management platforms
   - Experience with global multisite management, including workflow and
   - Experience with commerce / content integration, including Product
   Information Management
   - Knowledge and experience delivering digital capabilities in highly
   regulated industries, especially healthcare / life sciences
   - Ability to mentor and coach others

*Nice to Have: *

   - Working knowledge of SDL product stack, especially Tridion
   - Second language

*Special Considerations:*

   - New teams being organized for this activity
   - Organization not accustomed to process discipline. Need a resource
   comfortable enabling the transition to a process-driven environment
   - Current customer experience capabilities fairly immature. Need a
   resource comfortable away from the leading edge but willing to be a part of
   closing the gap
   - Resource should be comfortable / willing to lead both the definition
   process and the testing process

Thanks & Regards,

Ashok Kumar
Siyaton Global Solutions, Inc.
1590 S. Milwaukee Ave | STE # 317 | Libertyville, IL 60048
Desk: 657 214 0217 | Fax: 703 738 7887

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