Title: PeopleSoft HCM Consultant Location: Wilmington, DE Length: 6 Months+
Duties: Monitor file movements and conduct audits to ensure external vendor accuracy and fulfillment of applicable SLA/PG for various processes, including daily/weekly/bi-weekly/monthly/periodic file submissions and error remediating. Work with internal (HRT) and external (Mercer) partners to correct system inconsistencies to ensure accurate file processing. Perform payroll-cycle audits and process/monitor payroll corrections. Perform direct bill reconciliation process monthly and work with outside vendors (Mercer and Aetna) to resolve. Assign, research and remediate participant inquiries, pursuant to applicable C1 policy and established TAT. Monitoring and reporting of/on Sales Force and Mercer participant log systems, including calculation and reporting of daily metrics for C1 management POC for escalations for system issues (internal) and vendor issues (external), and responsible for working with internal C1 resources (IT, payroll, etc.), as well as vendor resources, to identify issues and work with C1 management on root cause identification and resolution, within established TAT Perform audits, as assigned, in accordance with established SOP/LWI Research and remediate payroll issues (audits, direct billing) and provide support during payroll process for payroll and external functions (Aetna) Monitor plan administration for compliant operation Participate, along with HR Ben Ops team, on special/periodic projects (i.e. open enrollment, vendor implementation) and deliver required reports/services, as requested Recommended Qualifications: General: CEBS, CCP, PHR/SPHR certifications fully attained or partially completed Skills/Expertise: 1. People Soft HCM and/or Workday (or related HRIS) knowledge, including query writing and report expertise 2. Vendor system (Mercer Connect, Fidelity PSW, etc., Aetna) knowledge (intermediate to extensive) Regards, Ramesh Kumar 937-877-5870 -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
