Greetings from Tekskills Inc!!!
Pleasure mailing you. I hope you are doing great!!!
I came across your profile in job portal and wanted to touch base with your
regarding one of our client opportunity. Please go through the below
requirement and let me know if you are comfortable for the position.
Please send me your updated resume along with the best rate cap, visa
status and availability
An early response is really appreciated.
Job Role : *QA Engineer*
Location : *Denver, CO*
Duration : 3-6 months
Extension : Yes
*Detailed JD and skills*
For this role, the QA Engineer will play a role in the implementation of QA
standards throughout the CCTS platform. The current platform reaches
across the customer service UI applications and integrates with the Genesys
IVR CTI platform, requiring the resource to have a strong QA background,
technical experience and deep understanding of call flows, call routing,
the logic, and the data that drives it. Integral to the position is the
knowledge of how this data drives integration points with the call center
applications through window/field population. The ideal candidate would be
in involved in the implementation of best practice techniques for
test-driven development, value-based exploratory testing, functional and
· Writing and executing test scripts related to call routing and
computer telephony integration.
· Partnering with our application development teams to clarify
requirements and identify risks and incompatibilities with design to ensure
certification of code with quality.
· Analyzes, tests and certifies telephony components and validation
of Genesys code.
· Execution of testing solutions, ensuring that they are on time,
within budget and to the required quality standard.
· Log, track and verify resolution of software defects
· Clearly communicate project status at various intervals based on
· Consultative analysis and functional requirements are completed
and document deliveries are met.
· Manage the relation with all internal and external stakeholders.
· Communication of Project Planning is complete with the business,
development, and PMO regarding status, milestones, issue resolution and
· Projects are monitored against time, effort and cost.
· Report of the potential risks and any stage of development.
· Exercises independent judgment with minimal direction from
· Verbal and written communication skills, problem solving skills,
customer service and interpersonal skills (Required)
· Strong ability to work independently and manage one’s time
· Strong knowledge of computer hardware and software, including
applications and programming. (Required)
· Strong knowledge of design techniques, tools, and principals
involved in production of precision technical plans, blueprints, drawings,
· Strong knowledge of the practical application of engineering
science and technology (Required)
· Experience in testing call routing technologies
· Experience in QA Tools like Application Life Cycle Management
(ALM), Quality Center or similar tool
· Experience in Defect Management Tools like ALM, QC, JIRA, Rally
or similar tool
Thanks & Regards,
Prosercorp d.b.a Tekskills Inc
ISO 9001: 2008 Certified Company
Phone:732-640-2152 |Fax: 888-543-5125
200, MetroplexDrive, Suite414, Edison, NJ – 08817
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