Hope you are doing great. This is Neha from Deegit Inc. We do have an urgent Position for *Network Admin – Shift Lead* at *Nashville, TN*. Please let me know if you are interested. *We work with OPT as well* *Local prefered* *Role: Network Admin – Shift Lead* *Duration: 6+Months contract* *Location: Nashville, TN* *Job Description:* *Role & Responsibilities:* · 2-4 Years of Experience · Lead the team of L1 engineers · KEDB and related documents updates. · Telephonic / Email / Web-based / Remote login support using knowledgebase repository, individual knowledge for the incident resolution. · Understand error logs, analyze the problems, do basic level Incident analysis and provide solutions to medium complexity issues. · Act as SPOC (Singe Point of Contact) for customer and L2/L3 engineers till problem is resolved. · Work in a 24 X 7 shift environment *Technical Skills (Core & Top-Up):* *Must have: * • Work on Routers and Switches with basic Read only access to check status of devices and interfaces • Log monitoring / maintenance • Clear understanding of Various Ticketing (Remedy, HP Service Manager) and monitoring Tools (knowledge on any one of the below tools – Solar Winds, HPOV, Net View, Vitalnet, MRTG etc.) • Good understanding of Switching and Routing protocols. Ethernet protocols, OSI Models. • Ability to configure and debug and do basic level trouble shooting in Technology areas like Routers, Switches • Knowledge on troubleshooting of switching technologies (VLAN, STP, VTP etc.) Nice to Have • H/W troubleshooting & Vendor coordination • ITIL Process Knowledge • Basic administration of Datacenter Switching, firewalls • Knowledge on Juniper switches, routers. *Process & Tools: * *Must have* • Remote system administration • Team management rosters and shift planning • Incident, Change & Problem management • Knowledge on ITIL frame work Nice to Have • Vendor Management Follow up and call closure *Behavioral Skills: * *Must have* • Supporting escalated tasks/incidents from L1 team • Good Written & Verbal Communication Skills • Technical Team lead • Customer presentations • Experience in handling global customers • Ready to work on 24*7 environment Nice to Have • Experience on working for global customers Please email me if I miss your call. Best regards, Neha Srigadi | Technical Recruiter *DeegitTM Inc* | Technology Consulting 1900 E Golf Rd., Suite 925 | Schaumburg, IL 60173 *Phone* (847) 440 2436 Ext. 377 <%28847%29%20440%202436%20Ext.%20377> *Email* n...@deegit.com www.deegit.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.