Please submit resumes to [EMAIL PROTECTED] Note: All the hi-lighted
points are mandatory.


This is Gopal from IT Logix. I have an immediate requirement for one of my
big five clients. Please have a look at the requirement and reply back with
your consultant's updated word formatted resume according to the requirement
and the required details.

*  *

First Name:                   *       *

Last Name:




Home #:

Mobile #:

Work #:


Desired Rate:





Start Date: 09/22/2008

End Date: 03/22/2009

Work Location:

Pulaski, AR.

*Rate :- $55*


*              *

*Engagement Type:    Contract           *

Short Description:

SAP Upgrade from 4.7 to 6.0: TW develops & maintains user & technical
documentation, project & business process documentation. TW understands the
user's view of applications and /or technology and is able to put procedures
in a logical sequence.

Complete Description:

This position will be creating new work instructions, procedures, process
flows, and business process procedures in support of the SAP Financials and
HR Upgrade from Enterprise 4.7 to ERP 6.0. Writer will work with key
individuals in each area to obtain necessary information and make necessary
updates as expediently as possible.

Preferred Education: 4 year college degree or equivalent technical study

Role Description

Develop, enhance, and maintain user documentation for multiple applications
including documentation required for the operations provider.

Update existing / create new process flows in MS Visio based on business
process in each of the Finance functional areas.

Update existing / create new business process procedures (BPPs) in each of
the Finance and HR functional areas.

Update existing / create new work instructions in MS Word based on business
process in each of the Finance and HR functional areas.

Assist in creation of data library for ongoing management of procedural
documentation (for above document types).

Assist in coordination of updates / creation of documentation. Will require
interaction and optimization of time with functional areas.

Develop on-line source documentation as appropriate.

Maintain documentation libraries and subscription lists.

Identify, create, revise, and maintain documentation and templates needed by
the Application Teams.

Ensure appropriate control access/use of documentation materials.

Maintain application and user documentation.

Ensure messages and terminology is consistent across all written materials.

Research and complete documentation service requests.

Communicate and work with customers and other Client Telecommunications
personnel as necessary.

Work with Application Team members to enhance their understanding of
end-user and technical documentation.

Communicate accurate and useful status updates.

Manage and report time spent on all work activities.

Follow quality standards.

Ability to work in a team environment

Complete assigned tasks.

Strong communication skills; both written and spoken.

Plus the following:

Review and prioritize documentation service requests.

Determine procedures for use of on-line documentation tools and version
control documentation as appropriate.

Assist or guide other Technical Writer as needed to develop and maintain
user and technical documentation for their assigned applications.

Educate both business and technical groups on the essential need for
developing and using standard documentation for all processes.

Organize and prepare work effectively to facilitate proactive resolution of
problems, rather than reactive.

Research problems before approaching Lead Technical Writer or Team Lead for

Assist the Application Team Lead in monitoring budget by providing
estimated-time-to-complete and actuals for assigned tasks.

Identify and make recommendations around documentation and templates needed
by the Application Teams.

Work with users and other State personnel to ensure that the solutions meet
State business requirements.

Identify and initiate continuous improvement opportunities.

Direct the development of accurate estimates for documentation
requests/activities as required

Develop options and recommendations to assist documentation team members in
resolving issues.

Lead efforts in developing and facilitating implementation of the
Documentation team goals and metrics.

Develop workable, practical, measurable work plans defining activities,
schedules and tasks with Team Leads and the Lead Technical Writer

Review and understand the Application Teams workplan.

Anticipate and resolve issues specific to the team.

Determine time estimates and schedule for own work and resolve issues in a
timely manner.

Identify and track issues, risks and action items.

Required / Desired Skills

*Skill                Required / Desired                Amount of Experience

*Technical Writing                 Required                       8  Years*

*SAP Experience                     Required                       3  Years*

*MS Word                   Required                     8  Years*

*MS Excel                    Required                     8  Years*

*MS Project                 Required                     6  Years*

*VISIO                         Required                     4  Years*

*Mapping Business Process Required             5  Years*

*SAP Solutions Manager         Required                       1  Years*

*Develop Training Material    Required                       4  Years*

*Training Experience   Required                    1  Years*


Question 1:

Describe your responsibilities during the last SAP upgrade.

Question 2:

Describe your involvement with SAP Financials and HR.

Question 3:

Describe your experience in documenting business process workflows?

Thanks & Regards,


IT Logix


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