This is anand from Sure IT Solutions.
We have a very Urgent Requirement for Application Support Analyst. Please
Send me the updated profile, rate and contact details.
Position: Application Support Analyst
Location: New York
Duration: 6+ Months
*To be considered for the position, candidates must possess the following
skills and experience:*
- Strong experience in AIX/Unix including scripting and debugging
- Strong experience in JAVA/SQL using Oracle.
- Experience as a production support analyst involved in troubleshooting
system business issues.
- 2 years experience providing production support and issue resolution as
a business or technical analyst
Responsibilities of this position include, but are not limited to, the
- Perform Tier 1 production support for various applications. The primary
systems to be supported will be accounting, budget, and procurement systems
using AIX/UNIX/Oracle. This position will be on an alternative work schedule
such as: 4 Day Work Week for evening shift and/or weekend coverage; rotating
remote on-call coverage.
- Document problems using ClearQuest and/or other software reporting
- Review changes to production job flows and communicate modifications to
the job submission team.
- Verify the accuracy of software migrations to non-production and
- Support testing environments by ensuring scheduler, batch processes,
cycle flows are setup as well as run and troubleshoot problems during
- Participate in the deployment and daily operations of one or more FISA
- Provide rapid response to problems, solving or escalating the problem
- Coordinate with production control and operational counterparts
including DBA, Operations, and Tech Support
- Document operational problems following standards and procedures
- Create and execute procedures to verify that software components were
successfully and completely migrated to production
- Work with operational and production control staff
- Set up and/or review jobs and scripts
- Write and/or review operational procedures
- Coordinate the use of testing environments including their
configuration and data content
- Assist the testing staff with resolution of issues and running
- Report on the status of problems
Sure IT Solutions Inc.
1801 W Queen Creed RD, Suite # 3, Chandler, AZ 85248
Tel: (602)-334-4539; 602-334-4548 Fax: (866) 322-0121
Email: [EMAIL PROTECTED], [EMAIL PROTECTED]
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