Hello Friends,

This is anand from Sure IT Solutions.

We have a very Urgent Requirement for Application Support Analyst. Please
Send me the updated profile, rate and contact details.

Position: Application Support Analyst
Location: New York
Duration: 6+ Months

 *To be considered for the position, candidates must possess the following
skills and experience:*

   -   Strong experience in AIX/Unix including scripting and debugging

   - Strong experience in JAVA/SQL using Oracle.
   - Experience as a production support analyst involved in troubleshooting
   system business issues.
   - 2 years experience providing production support and issue resolution as
   a business or technical analyst

Responsibilities of this position include, but are not limited to, the

   - Perform Tier 1 production support for various applications. The primary
   systems to be supported will be accounting, budget, and procurement systems
   using AIX/UNIX/Oracle. This position will be on an alternative work schedule
   such as: 4 Day Work Week for evening shift and/or weekend coverage; rotating
   remote on-call coverage.
   - Document problems using ClearQuest and/or other software reporting
   - Review changes to production job flows and communicate modifications to
   the job submission team.
   - Verify the accuracy of software migrations to non-production and
   - Support testing environments by ensuring scheduler, batch processes,
   cycle flows are setup as well as run and troubleshoot problems during
   - Participate in the deployment and daily operations of one or more FISA
   production systems
   - Provide rapid response to problems, solving or escalating the problem
   as necessary
   -  Coordinate with production control and operational counterparts
   including DBA, Operations, and Tech Support
   - Document operational problems following standards and procedures
   - Create and execute procedures to verify that software components were
   successfully and completely migrated to production
   - Work with operational and production control staff
   - Set up and/or review jobs and scripts
   - Write and/or review operational procedures
   - Coordinate the use of testing environments including their
   configuration and data content
   - Assist the testing staff with resolution of issues and running
   operational jobs
   - Report on the status of problems


Best Regards,


Sure IT Solutions Inc.
1801 W Queen Creed RD, Suite # 3, Chandler, AZ 85248
Tel: (602)-334-4539; 602-334-4548  Fax: (866) 322-0121

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