Hi Friends,

Techno/Functional Siebel Delivery Manager with OBIEE.

DEADLINE: 6/24 at 9am CST

*Industry: Financial Services*

Description: Application Management Service for the client's Global Siebel
CRM platform

Production support + Maintenance release activity

Location:              Foster City, CA

Start Date:           14-Jun-10

# of positions:     1

Est Duration:      6-12 months

Req Status           Open

*Skill Requirements *

Skill Type : - Required

CRM - Customer Relationship Management, years of Experience

Oracle - OBIEE, years of Experience

*Project Role *

Technical Analyst

Technical Environment

Siebel CRM, Siebel CRM onDemand, CRM Self-Service(Siebel J2EE front end),
and OBIEE Analytics


*ROLE: Technical Delivery Manager*


Deep functional and technical knowledge of Siebel CRM, CRM onDemand, CRM
Self-Service(Siebel front end), and OBIEE Analytics.

Must have deep hands-on technical experience working with Siebel including
multiple design-build-run implementations, which will be put to use in QA
for the work of the offshore team, in hands-on troubleshooting some of the
more critical production issues as they arise, and also in
planning/architecting maintenance releases.

Experience leading a globally distributed service delivery team required,
with applicable experience navigating support/enhancement/upgrades in a
large corporate environment.

 Candidates should possess a solid understanding of best practices for
balancing workload across geographic regions while maintaining 100% control
over open service tickets.

Excellent communications skills and client management skills required -
ability to work closely with both project team and client leadership.

This resource will essentially be responsible for timeliness and quality of
all technical services, providing coaching/mentoring to more junior team
members when needed.

Will be expected to be the 'go-to guy' on the team for operations issues at
all times.  Will report directly to the  engagement manager.


Understanding of ITIL and standard production support processes/procedures a
major plus.  Experience with J2EE a major plus for working with the Siebel
CRM Self-service application.  PowerPoint and Excel skills are a plus for
client messaging, and would be useful for weekly and monthly status

Expected Deliverables:

Weekly status reports/dashboards, plus the daily activities described

*Resumes with the following information will be given preference.*

* *

*Full Name:*

*Current Location:*



*Work Authorization in US:*

*Contact Number:*


*Rate on C2C:*

* *

*Please ensure all candidates have all skills listed under "Required Skills"
in their resume.*

*Reply - pa...@everestcom <pa...@everestcom.com>.com*

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