Robin,

Did you just update to Mac OS 9? Anyone doing backups to removable disks
with Retrospect or Retrospect Express under Mac OS 9 _MUST_ update to
Retrospect 4.2 or Retrospect Express 4.1E (respectively) for best
compatibility.

These updates are available at

<http://www.dantz.com/index.php3?SCREEN=updates>

(Users with versions of Retrospect proper older than 4.1 must purchase the
upgrade to 4.2. Contact our Customer Service Department at
[EMAIL PROTECTED] or 800.982.9980 within the U.S.)

If this doesn't help, please contact tech support directly.

Regards,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

> From: Robin Bateman <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Tue, 25 Jan 2000 08:59:53 +0000
> To: retro-talk <[EMAIL PROTECTED]>
> Subject: Imation superdrive and Retro Express
> 
> Hi All
> 
> Has anyone seen this/got an answer?
> 
> New iMAC with Imation superdrive and bundled copy of retro express
> 
> run a backup and what happens is the disk is spat out and I get the
> following message in the log
> 
> Trouble Writing "XXX" (71139328) error 100 (device rejected command)
> 
> I don't think it it the disk (media) as I tried 3 brand new 120 Mb
> superdisks
> 
> Anyone seen this?
> 
> TIA
> 
> Robin Bateman
> 
> 
> 
> **************************************************
> Robin Bateman
> Topology UK Ltd        Tel: +44 (1494) 539991
> [EMAIL PROTECTED]   Fax: +44 (1494) 539992
> http://www.topology.co.uk
> ***************************************************
> "DOS Computers manufactured by companies such as
> IBM, Compaq, Tandy, and millions of others are by
> far the most popular, with about 70 million
> machines in use worldwide. Macintosh fans, on the
> other hand, may note that cockroaches are far more
> numerous than humans, and that numbers alone do not
> denote a higher life form."
> 
> New York Times, November 26, 1991
> ***************************************************
> 
> 
> 
> 
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