Hal,

Don't allow Norton to scan or "fix" problems on Retrospect removable disk
cartridges. Basically this causes more problems than it solves. Norton sees
bogus problems on Retrospect disks and when it attempts to fix them,
Retrospect will most likely no longer be able to read the disks.

Bottom line: don't use Norton on Retrospect disks!

Regards,

Matthew
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

> From: Hal <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Wed, 10 May 2000 09:01:00 -0500
> To: retro-talk <[EMAIL PROTECTED]>
> Subject: FileSaver and Retrospect
> 
> Has anyone experienced problems with Norton FileSaver 5.0.2 and
> Retrospect/Retrospect Express 5.0.2?
> 
> I have two clients who get messages that there are B-tree problems on
> the Zip carts during the performance of a backup. When Norton Disk
> Doctor is used to repair the alleged problem, the message still appears.
> Reformatting or replacing the cartridges does not help, either.
> 
> 
> 
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